General Manager

Overview

EMBASSY SUITES - JACKSONVILLE is currently seeking a General Manager to join our growing team. This 277 all-suite hotel offers a strong list of amenities. You MUST have at least 5 years experience running a 250 room (or larger) FULL SERVICE HOTEL. Having knowledge of Hilton or Embassy Suites is preferred.

The General Manager is responsible for the day-to-day operation of the hotel with an emphasis on sales, financial management, development and training of employees, and quality assurance. As General Manager you will establish and maintain a positive environment to meet or exceed guest and financial expectations.

Vesta Hospitality is driven by a set of "Vesta" values that are the foundation for providing genuine hospitality to our guests. Each of our employees pledge to uphold these values every day:

• Be "In The Know"
• Communicate & Collaborate
• Own It
• Think Ahead
• Make It Personal
• Spark Success
• Be An Inspiration

Responsibilities

• Delivers results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
• Monitors the performance of financial and operational plans and take action to support the overall objectives of the Embassy Suites Jacksonville.
• Maintains a clean, well-maintained quality product.
• Ensures exceptional guest/employee relations. Provide consistent coaching and engagement to employees to perform at a high level.
• Maximizes room revenues by anticipating and planning for market shifts; develops and monitors strategic marketing prospects; develops, implements and monitors annual business and marketing plans and participates in appropriate national marketing efforts.
• Develops and maintains rapport with key community contacts to ensure a visible presence in the local community.
• Oversees the security function to ensure a safe and secure environment for guests, employees, and hotel assets.
• Maintains a proactive human resources function to ensure employee motivation, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations.
• Develops the annual budget and makes recommendations for capital improvements to enhance the assets of the company and brand loyalty.
• Performs other duties as required.

• High School Diploma/GED or equivalent; 5+ years of related hotel and management experience.
• A proven track record of meeting budgets, an understanding of P&L statements, budgets, and cost/inventory control.
• Field management experience is preferred and a sales background is a plus.
• Excellent communication, problem-solving and PC (Windows-based software) skills will be required.
• Proven track record of service and financial success.

• Medical insurance
• Dental insurance
• Vision insurance
• Vacation and sick time
• Employer Paid Life Insurance
• Room Discounts through Hilton
• 401K with matching contribution

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.