General Manager

Job Description:

Your Leadership. Your Store. Your Impact.
At Race Trac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.
What's In It for You?

• Competitive pay and performance-based incentives

• Career growth opportunities - we promote from within!

• Comprehensive training and development to enhance your leadership skills

• Lead with guidance - operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.

• A fast-paced, guest-focused environment where no two days are the same.

• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!
What You'll Do
Lead & Develop a Winning Tea

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional

• Recruit, train, and mentor team members, preparing them for growth opportunities

• Provide continuous feedback, coaching, and performance management

• Create a positive and engaging work environment where team members feel valued
Drive Store Performance & Profitability

• Execute operational plans to meet sales, labor, and profitability goals

• Analyze sales, margin, and labor reports to identify opportunities for improvement

• Operationalize marketing strategies to boost food sales and promotions

• Monitor inventory, cash handling, and store expenses to optimize financial results
Ensure High Standards in Food & Safety

• Lead by example in upholding good safety and sanitation standards

• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations

• Train and enforce compliance with food handling, safety regulations, and company policies
Maintain a Clean & Organized Store

• Ensure the store is always clean, well-stocked, and visually appealing

• Proactively address maintenance needs and vendor relationships

• Oversee scheduling and payroll execution to ensure proper staffing levels
What We're Looking For

• 5+ years of retail, food service, or restaurant management experience (High-volume preferred)

• Strong leadership, coaching and team-building skills

• Ability to analyze business metrics and make data-driven decisions

• Proficiency in Microsoft Office Suite and financial reporting

• Knowledge of labor laws and staffing best practices
Must-Haves for This Role

• High School Diploma or GED, in progress or completed

• Ability to lift up to 50 lbs. and perform physical tasks, as needed

• Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

Fueled by Growth, Driven by You
At Race Trac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions Race Trac, Race Way, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue.

Join us and discover how far your career can go.
To see what #Lifeat Race Trac  is like, visit our Linked In, Facebook, and Instagram pages.

Responsibilities:

Friendly

• Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
• Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
• Communicate respectfully and maintain a consistent team-oriented attitude and store culture
• Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases

Food

• Drive excellence in food service by executing designed processes, implementing…