Senior Project Manager

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’s physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for managing complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes.

Ideal candidate will posses a strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Assists in achieving broad goals supporting corporate business strategy. Responsible for results delivery, risk management and strategy development. Significant experience with managing large diverse programs and projects.

• Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Leads the adoption and sustainment of change initiatives and assesses adoption risks
• Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance
• Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders
• Partners with Employee Readiness team to ensure project impacts have been assessed and addressed

• 4+ years of proven success in collaborating and integrating work across multiple stakeholders, focus on key objectives to reach consensus and decisions, demonstrates personal courage
• Drives horizontal efforts to advance people and process, tools and technology, and ways of working to better serve an evolving client base
• Experience in enterprise non-technology change management and workflow management practices and tools (e.g., PPRT, Visio, Microsoft Project, Microsoft Power Point, Confluence)
• Excellent critical thinking and executive communication skills (presentation and influencer), including ability to synthesize information and simplifying the complex to drive results
• Possesses deep knowledge of risk management approach, processes, tools, and routines; ability to effectively identify, debate and lift project and technology risks
• Coordinates and drives execution across multiple and competing priorities to meet deadlines while adhering to policies and standards
• Experience in connecting with a diverse set of…