Quality Administrator

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

• Medical:
  
  Multiple plan options.
• Dental:
  
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  
  Affordable plan with national network.
• Pre-Tax Savings:
  
  HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

Position Overview

The Florida Quality Administrator provides strategic and operational leadership for Quality and Safety across the Jacksonville, Florida practice, partnering with physician, nursing, administrative, and other clinical leaders to advance measurable outcomes for patients and teams.

This is an on‑site, in‑person leadership role based in Jacksonville, Florida. The Administrator is expected to be embedded in and visible across the Jacksonville practice, building strong relationships with clinical and operational leaders and maintaining a close connection to the teams and environments in which care is delivered.

This leader will be responsible not simply for managing quality and safety activities, but for helping shape what Quality and Safety must become. The Administrator will translate enterprise strategy and capabilities into the Jacksonville practice, identify and address site‑specific opportunities, and ensure that learning and innovation from Rochester inform and strengthen the broader Mayo Clinic enterprise.

The Administrator will bring demonstrated expertise in quality, safety, healthcare improvement, clinical operations, or a related field and will be expected to lead effectively in a complex, highly matrixed environment. The successful candidate will combine strategic thinking with disciplined execution; use data to identify opportunities and drive accountability; build trusted partnerships with clinical and operational leaders; and simplify, standardize, and improve how quality and safety work is accomplished.

As healthcare and the Quality and Safety field evolve, this leader will also help redesign the work itself—leveraging data, analytics, AI, automation, and emerging technologies to reduce manual and low‑value activity, strengthen decision‑making, and create capacity for higher‑value work. The Administrator will foster a culture of curiosity, continuous improvement, learning, and accountability while modeling Mayo Clinic's values and commitment to the needs of the patient.

Lead Jacksonville’s Quality and Safety strategy by aligning priorities with enterprise goals, driving measurable outcomes, leveraging data to improve performance, and proactively addressing future healthcare challenges.

• Collaborate with leadership, establish, and drive departmental vision, operational strategy, and goals in alignment with Mayo Clinic’s overall strategy.
• Develop, communicate, and build consensus for goals in alignment with Mayo Clinic strategy.
• Lead and inspire team to prioritize, achieve goals, and advance outcome‑