Head of Customer Success & Retention
Listed on 2026-10-09
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Just Right Reader, Inc. is seeking an experienced Director of Customer Success to build and lead a scalable CS function.
The role emphasizes retention, onboarding, implementation, adoption, and renewal, with close collaboration across Sales, Product, Professional Development, Operations, and leadership. The ideal candidate brings significant CS leadership experience, teams management skills, and the judgment to establish a durable CS function in a growing organization focused on literacy
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