Executive Director, Patient Support Ops & AI Automation
Listed on 2026-10-13
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Management
Operations Management, AI Business & Operations, Change Management
Amgen Inc. seeks an Executive Director to set the strategy and direction for Patient Support Operations within PAR. You will lead patient and healthcare professional contact center activities, shaping the operating model, automation, and AI initiatives to enhance access and service quality.
You will partner with business technology, analytics, and brand teams to translate insights into prioritized improvements, while building a high‑performing leadership team and ensuring regulatory compliance.
We are currently recruiting a Executive Director, Patient Support Ops & AI Automation for our team in Jacksonville, FL, United States.
This posting is for the Executive Director, Patient Support Ops & AI Automation role at Amgen, based in Jacksonville, FL, United States.
We are looking to fill the Executive Director, Patient Support Ops & AI Automation position at Amgen in Jacksonville, FL, United States.
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