Implementation Project Manager Job Jacksonville area,Florida USA,Management

Description

Job Summary:

The Implementation Director is a strategic leader who will oversee and manage the implementation of Sy-Klone International cab air quality and engine air quality solutions for OEM dealers, OEM company stores, and mine sites. This role is instrumental in developing Sy-Klone International's capability and capacity to implement optional fit and field solutions for Heavy Mobile Equipment (HME). The process includes leading the application technicians to understand the implementation challenges and deliver value-based solutions utilizing project management, problem-solving, and continuous improvement techniques.

The person in this position is a leader with a passion for excellence, adept at developing and influencing people, effortlessly managing priorities, and embracing challenges. Collaboration, relationship-building, and partnerships across the organization drive success in this role. The leader is skilled in developing standard processes, best practices, and implementation techniques to ensure consistent and reliable cab air quality and engine air quality performance.

Primary responsibilities include:

Lead the project management process, ensuring all implementations are delivered on time, within scope and budget, and emphasizing quality.

Lead multiple projects, utilize project portfolio management principles to navigate the complexity of projects spanning functions, organizations, regions, or cultures, and align them with commercial team strategies.

Developing Sy-Klone’s capability and capacity to implement optional fit and field solutions with OEM dealers and mine sites.

Developing and documenting processes to assist the application technicians in efficiently implementing solutions.

Identifying and implementing technology to optimize implementation efficiency.

Own client feedback during the implementation processes, driving continuous insights-based improvement.

Identify potential risks exposed during the audit process and proactively address them before implementation.

Serve as an escalation point for high-priority implementations, working directly with customers to resolve complex issues.

Work closely with engineering to relay customer feedback on product performance and ensure the implementation process adapts to product updates.

Manage third-party vendor relationships that contribute to successfully implementing Sy-Klone International’s cab air quality and engine air quality solutions.

Collaborating with the Training and Development Leader to model the capability development plan for application technicians.

Evaluating the training plan's effectiveness in developing application technician capability.

Performing continuous improvement on implementation processes.

Duties and Responsibilities:

Aligning with the Chief Commercial Officer on the strategic plan for Sy-Klone International, including new customers, applications, products, regulations, and standards.

Collaborating with the Global Sales Manager, Territory Sales Managers, and OEM Account Managers to evaluate Sy-Klone International’s effectiveness at implementing solutions at OEM dealers and mine sites.

Developing implementation processes that align with OEM dealer, OEM company store, and mine site context and requirements.

Manage project portfolios, coordinate implementation tasks, and communicate with Territory and Regional Sales Managers.

Aligning project portfolio with strategic goals by prioritizing implementation projects, allocating resources, monitoring progress, and making informed decisions to optimize implementation performance, ensuring value delivery to OEM dealers, OEM company stores, and mine sites.

Providing leadership with multiple projects, ensuring quality management, compliant processes, strategic…