Director of Estimating Services

• Medical, Dental, & Vision Benefits
• Opportunity for advancement
• Training & development
• Wellness resources
• 401(k) matching
• Employee discounts

Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Director of Estimating Services.

The Director of Estimating Services will serve as a leader of the US Operation, focused on our Remote Estimating Team. The primary responsibility of the position is to lead, manage, and support the estimate writing team in becoming the third-party remote estimating partner of choice for the Paul Davis network. The Director of Estimating Services will be accountable for leveraging modern technology and workflows to improve key performance indicators (KPIs) that will impact estimate cycle time and gross profit.

The Director of Estimating Services will be responsible for recruiting and retaining Paul Davis offices to enroll in the program and be able to influence change while presenting to both large and small groups.

Reports to:

SVP US Operations

Location:

Hybrid

• Lead and support the Remote Estimating Writing Team
• Leverage modern technology to positively impact cycle time and gross profit
• Recruit and retain Paul Davis offices to participate in the program
• Provide critical reporting, as needed, on the team’s performance vs stated goals
• Participate and provide value in all leadership functions as a member of the US Operations Leadership Team
• Ensures that all service level agreements, carrier/commercial guidelines, and IICRC standards are met or exceeded
• Holds overall team and team members accountable to hit/exceed agreed-upon SMART goals
• Responsible for recruiting, selecting, hiring, onboarding, and training team members
• Communicates effectively with all stakeholders
• Provides trend analysis of internal performance to appropriate stakeholders as directed
• Other duties as assigned

• Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, One Drive, SharePoint)
• Knowledge of common estimating principles and platforms for the insurance and commercial industry
• Knowledgeable of modern technology in the restoration, estimate writing, and insurance/commercial industry
• Proven leadership skills
• Ability to review and write estimates for all services being provided by the Paul Davis network.
• Ability to successfully hold WTR, ASD, Mold, and other required certifications
• Ability to use Xactware, Symbility, and other estimating platforms, products, and technology
• Ability to effectively communicate through email, telephone, small and large groups
• Ability to work office equipment (fax, scanner, printer, phone system, computers)
• Ability to work independently and make sound business decisions
• Ability to conceptualize, be self-driven, and have exceptional attention to detail
• Ability to pass and maintain a satisfactory background check
• Ability to maintain a level of confidentiality
• Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

• High school diploma or some college
• 3 plus years’ experience with estimation principles for the insurance industry
• 3 plus years of supervisory/management experience
• Proven track record of leading a remote estimating team in the restoration industry

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb, or balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Must be able to stay in a stationary position up to 100% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone
• Occasionally will lift up to 10lbs
• Ability to safely operate a…