Field Applications Engineer

Field Applications Engineer

Join to apply for the Field Applications Engineer role at Thales Defense & Security, Inc.

Location:

Jacksonville, FL, US

Req

Date:
Dec 4, 2025

Nearest Major Market:
Jacksonville

• Competitive Salary
• Yearly Incentive Compensation Plan
• Medical insurance for self and eligible family members
• Generous 401(k) program- up to 7% company contribution and 100% immediate vesting
• Tuition Reimbursement
• Paid wellness, vacation, and holiday leave
• Paid maternity, paternity, and parental leave
• 9/80 Work Schedule (every other Friday off)
• Hybrid Working Environment

• Acts as the sole on-site company representative for our Jacksonville, FL Customer Support post, ensuring smooth daily operations. This includes monitoring and reporting any office or facility-related issues to the Clarksburg, MD headquarters, coordinating with the Facilities team as needed, receiving truck deliveries, and supporting basic site logistics.
• Support BD/PM with emerging trends and advanced technologies.
• Serves as a primary customer interface and technical support for the U.S. Navy Depot, working closely with end users to address inquiries and gather insights on current and future needs and requirements.
• Provide operational support to fielded systems.
• Performs quality oversight of U.S. Navy Depot repairs, verifying that all work is completed, documented, and executed in accordance with required specifications and standards.
• Operate and perform engineering analysis and debug of equipment.
• Manages PFARs and EIDPs by collecting inputs from the U.S. Navy Depot, preparing Preliminary Failure Reports and End Item Data Packages, and submitting them to the Program Manager.
• Manage the movement of units in and out of the base, including receiving units from TDSI and delivering them to the Depot for repair, as well as coordinating shipment of repaired units from the Depot to Fed Ex for outbound delivery.
• Maintain repair stock by receiving both GFE and TDSI-owned parts into the ERP system, requisitioning and delivering parts to the Depot for repairs, returning faulty parts to the TDSI office, and managing quarterly processes—sending non-repairable parts to TDSI headquarters for scrapping and repairable parts to the OEM for refurbishment. Receive repaired parts from the OEM and return them to stock in the ERP system.
• Help adapt existing TDSI technologies to meet customer needs. Participate in conceptional design for advanced programs.

• US Citizenship Required. Applicant selected will be subject to a government security investigation and must meet requirements to obtain and maintain a US Secret Security Clearance.
• 10 years' experience including knowledge of user community support initiatives and maintenance concepts.
• Bachelor's Degree or equivalent experience.
• Demonstrated troubleshooting experience, including diagnosing system issues, identifying root causes, and implementing corrective actions in operational environments.
• Understands the processes for deploying new systems and providing user training in operational environments, ensuring end users are prepared and supported.
• The desired candidate should have excellent written and oral communication skills. Fluent in English.
• Ability to provide customers with the technical expertise and support required to develop system solutions.
• Must be able to travel domestically and internationally 25%+ of time.
• Must have solid work habits, ability to work independently and in a collaborative team environment.
• Prior experience in system integration, networked systems, and technical troubleshooting.
• Ability to comply with all Company guidelines, policies, procedures and embrace Company Core Values.

The annualized pay range for this role is $ - $ USD along with a target incentive compensation plan (ICP) of 5%.

For specific questions about this job posting, candidates may contact talent acquisition at

Thales Defense & Security, Inc. is committed to non-discrimination as applicable under federal, state and local laws. We are an E-Verify Employer.

If you need an accommodation or assistance in order to apply for a position with Thales Defense & Security, Inc., please call Human Resources at .

Mid-Senior level

Full-time

Sales and Business Development

Defense and Space Manufacturing