Operations Manager; Second Shift

Operations Manager (Second Shift) at Industrial Electric Mfg. (IEM)

Location:

Jacksonville, FL – Second Shift: 3:00 PM – 11:30 PM

About IEM
Industrial Electric Mfg. (IEM) is the largest independent full‑line manufacturer of custom power distribution systems in North America. Founded over 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and now operates over 1.7 million square feet of manufacturing capacity. With $1 B+ in annual sales and more than 10,000 commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM delivers exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Job Summary
The Operations Manager is responsible for end‑to‑end ownership of the production value stream, driving operational performance, efficiency, and continuous improvement while ensuring alignment with strategic objectives and customer expectations. The role is accountable for meeting key performance indicators (KPIs) related to safety, quality, delivery, cost, and efficiency while fostering a data‑driven, bottom‑up problem‑solving culture. The manager leads a cross‑functional production team, ensuring workflow optimization, resource utilization, and Lean manufacturing principles are effectively applied to drive operational excellence.

• KPI Ownership & Performance Management: Own, monitor, and drive improvement in KPIs including on‑time delivery (OTD), first‑pass yield (FPY), defects per unit (DPU), safety incidents, and cost efficiency within the value stream.
• Lead Daily Operations: Oversee daily production activities, ensuring work is executed safely, efficiently, and in alignment with production schedules, quality standards, and operational goals.
• Team Leadership & Accountability: Manage and develop a cross‑functional team including production, quality, materials, and maintenance. Set expectations, provide coaching, and ensure accountability at all levels.
• Production Scheduling & Efficiency: Partner with Production Planning and Materials teams to align demand with capacity, ensuring a balanced workflow, efficient material usage, and optimized labor deployment.
• Data‑Driven Problem Solving: Lead root cause analysis and corrective actions for operational issues, using tools such as Pareto analysis, A3 problem‑solving, and process mapping to drive improvements.
• Continuous Improvement & Lean Implementation: Champion Lean manufacturing principles, eliminating waste and driving efficiency through 5S, Kaizen, Standard Work, and Value Stream Mapping (VSM) initiatives.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with Engineering, Quality, and Maintenance teams to identify and resolve design, process, or equipment issues affecting production.
• Compliance & Safety: Ensure adherence to safety policies, quality standards, and regulatory requirements. Champion a culture of zero injuries and high‑quality production.

• Education & Experience: Preferred – Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field.
• Minimum – 3 – 5 years of experience in manufacturing leadership (Production Supervisor, Manufacturing Manager, or Value Stream Leadership roles).
• Proven track record of improving KPIs (e.g., cycle time reduction, FPY improvements, DPU reductions, or cost‑saving initiatives).

• Lean Six Sigma Green Belt (or higher) preferred.
• Project Management Professional (PMP) certification is a plus.
• APICS, CPIM, or other supply chain‑related certification is a plus for materials‑heavy value streams.

• Leadership & Team Development: Proven ability to develop, coach, and manage cross‑functional teams, ensuring accountability and engagement.
• Data‑Driven Problem‑Solving: Strong analytical and critical thinking skills using KPIs, root cause analysis, and Lean tools to drive decision‑making.
• Process Optimization: Hands‑on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization.
• Communication & Stakeholder Engagement: Ab…