Operations Supervisor

We’re growing! Printerpix is an online photo and communications retailer that provides innovative customizable products to a global market. Due to recent international expansion, we seek to add the talents of a Operations Director to one of the industry’s largest image processing facilities in the industry based in Lake Mary, Florida.

• Provide leadership to Operations to drive continuous improvement in safety, quality, productivity and costs.
• Ensuring jobs manufactured correctly, cost effectively and delivered on time in accordance to customer specification and quality requirements.
• Communicating with all the relevant people/depts. and coordinating all relevant inputs (people and processes) to ensure production output and on-time delivery targets are achieved.
• Planning, scheduling and reviewing workload to ensure production output and on time delivery targets are achieved cost effectively.
• Ensuring that the shop floor has the necessary manpower, competence, skills, knowledge, tooling required in order to achieve production targets.
• Managing the Inventory function/stock control dept. to ensure raw material and product is receipted, located, stored and transferred correctly and that the company’s stock inventory is accurate.
• Managing the Purchasing function/dept. to ensure material is purchased cost effectively and available for production when required.

• Capacity Planning
• Planning & Scheduling of Workload
  • Pre-plan production and deploy a daily prioritized work schedule to the shop floor with appropriate time deadline targets.
  • Monitor & review production progress against deadline targets to ensure on-time delivery.
  • Adjust the production schedule as required and communicate any change to delivery date with the customer service dept. accordingly.
  • Monitor & review manufacturing operations to ensure correct quality standards.
  • Ensure that all production related activity is time and cost efficient/effective.
  • Ensure all shop/equipment is maintained & repaired.
• Quality Control
  • Ensure production/quality processes, equipment being used and the working environments are all conducive to producing a high quality specifications.
  • Monitor production activity to ensure that the appropriate manufacturing methods are employed and that sufficient due care is taken in order to meet the customer’s quality and specifications.
  • Ensure rejected product/non-conformance is rectified as high priority and that customers are kept informed accordingly.
  • Ensure the correct non-conformance paperwork is raised and processed with every reject.

• Organizing, planning and coordinating all inventory management activities.
• Ensure that both goods inward and distribution depts. are well organized and adequately resourced to sufficiently support production and the goals of the business.
• Ensure incoming product is processed and managed appropriately according to company procedures.
• Ensure materials are ready and available for production as and when required.
• Ensure that any materials that are late or holding up production for whatever reason are chased and followed up until received.
• Ensure sub-contract processes are received back and that suppliers are chased if late.
• Ensure finished product is well packaged, labelled and delivered according to the agreed delivery date.

• Maintain proactive, dynamic and effective communication with customers at all times.
• Offer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat business.

• Achieve the company’s on-time delivery target of 95%.
• Control all associated operational and manufacturing costs according to the prevailing annual budget forecast.
• Ensure non-value added…