Marketing and Communications Coordinator United Way of Northeast Florida Uniting

Position Title:

Coordinator, Marketing and Communications
Department:
Marketing and Communications

Reports to:

Vice President, Marketing and Communications
FLSA Status:
Nonexempt

This position supports the needs and activities of the Marketing and Communications team. Responsibilities include but are not limited to digital communications, marketing communications and media support, and administrative/operational support.

• Provide support for special events, including supporting vendor bookings and management, various event research needs, maintaining RSVP lists, preparing supplies, and supporting internal meetings and communications.
• Manage media list and track all media mentions.
• Coordinate speaker activities, as needed, including identifying, training and scheduling speakers as requested.
• Manage our success story photo/video shoot and success story database for staff.
• Provide logistical support for special events, including maintaining RSVP lists, preparing supplies, supporting vendor management and supporting internal communications.
• Serve as organization photographer, as needed, and/or support a professional photographer hired for special events or marketing shoots.
• Perform research, as needed, to inform marketing and communications strategies, tactics and KPIs.

• Coordinate the development and distribution of the biweekly internal email, Monday Message.
• Coordinate the distribution of marketing emails and invites, including timeline management, marketing list set-up and facilitation, data review, template‑building and content approvals across departments.
• Serve as internal trainer for the creation and use of marketing lists in the CRM platforms, Stratus Live and Dot Digital.
• Support digital marketing specialist with social media and website needs, as needed.

• Facilitate requests, manage preparation and maintain inventory of marketing collateral, promotional items and other brand materials.
• Maintain marketing team storage areas.
• Organize and appropriately store physical and digital files, including logos, photos, videos and other marketing materials.
• Schedule and send meeting notices, maintain department meetings calendar, prepare meeting rooms, take/transcribe minutes and provide day‑of support, etc.
• Maintain office supplies inventory, including monitoring supply level, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.
• Request and manage outside‑vendor estimates and invoice processing.
• Manage requisition process for department credit card(s).
• Assist in recruiting and supervising interns assigned to marketing.
• As capacity allows, fill in for the Front Desk in answering calls from the public when regularly assigned team members are out of office.
• Perform other such duties as may be assigned by the supervisory team.

These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.

• Undergraduate degree preferred or a minimum of two years marketing support experience in an agency, nonprofit or corporate environment.
• Excellent communication skills, both oral and written, with knowledge of AP Style preferred.
• High level of attention to detail.
• Must be solution‑orientated and able to solve problems quickly and effectively.
• Demonstrated organizational and time management skills/abilities (i.e., having to establish, manage and meet deadlines).
• Significant, well‑rounded experience in project management and administrative functions.
• Relationship builder with the flexibility to manage multiple internal clients and external audiences.
• Self‑starter with a sense of urgency, able to work independently.
• Advanced skills in Microsoft Office, i.e., Teams, Outlook, Word, Excel, PowerPoint, and in video conferencing tools.
• Knowledge of graphic design,…