Specialist, Marketplace

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FULL TIME REGULAR Lascana Jacksonville, FL, US

Salary Range: $58,000.00 To $70,000.00 Annually

Marketplace Specialist

LASCANA USA |

Reports to:

Director, Business Development & Marketplaces | Hybrid – Jacksonville, FL

We are seeking a hands-on, analytical Marketplace Specialist to support the management and growth of our third-party e-commerce marketplace channels. The specific marketplaces supported by this role may vary based on business needs and could include current or future marketplace partners.

The ideal candidate has hands-on marketplace experience and is comfortable managing the day-to-day operational and performance aspects of assigned marketplace channels — analyzing performance, identifying opportunities for improvement, maintaining and optimizing product content and presentation, troubleshooting issues, and working cross-functionally to support marketplace growth and operational excellence.

This is an execution-focused role with increasing ownership and independence over time. The Marketplace Specialist will work closely with the Director of Business Development & Marketplaces to execute marketplace strategies, manage assigned responsibilities, and provide insights and recommendations based on marketplace performance.

• Manage day-to-day marketplace activities for assigned channels, ensuring products, content, promotions, inventory and other marketplace requirements are accurate and up to date, in support of marketplace strategies designed to achieve sales, growth, and profitability goals.
• Monitor product listings and marketplace pages for accuracy, availability, content quality and compliance with marketplace requirements.
• Monitor inventory and product availability and partner with internal teams to address out-of-stock issues and support marketplace demand.

• Manage and optimize product listings.
• Maintain and optimize product imagery and creative presentation.
• Support marketplace marketing, promotional and advertising initiatives.

• Monitor marketplace performance, including sales, traffic, conversion, advertising, inventory, returns and other key performance indicators.
• Prepare and maintain weekly marketplace reporting and identify trends, issues and opportunities for improvement.
• Analyze marketplace data and provide actionable insights and recommendations to the Director, Business Development & Marketplaces.
• Assist with marketplace forecasting, product launches and promotional planning.

• Work directly with marketplace support teams and external partners to troubleshoot and resolve routine and escalated issues.
• Coordinate with Customer Care, Logistics, Warehouse Operations, Controlling, Merchandising and other internal teams to ensure marketplace requirements and outbound SLAs are met.
• Support the onboarding, set up, testing and launch of new marketplace channels as the business expands.
• Stay current on marketplace requirements, platform updates, competitive activity and industry trends.
• Take ownership of assigned marketplace projects and responsibilities, ensuring work is completed accurately, efficiently and on schedule.

• 2–5 years of experience in e-commerce, online retail, marketplace management or a related field, with hands-on experience supporting or managing one or more third-party marketplaces.
• Strong understanding of marketplace operations, including product listings, content, inventory, promotions, fulfillment and…