Veterinary Receptionist - Coastal Veterinary Hospital & Pet Resort

Veterinary Receptionist - Coastal Veterinary Hospital & Pet Resort

At Coastal Veterinary Hospital & Pet Resort in Jacksonville, FL, we treat pets like our own. Operating since 1990, we are a trusted, full‑service small animal clinic dedicated to providing comprehensive veterinary care, including surgery, advanced diagnostics, and urgent services. Our commitment to excellence is reflected in our outstanding 4.8‑star Google rating, showing the deep trust the Jacksonville community has in us.

Joining our four dedicated veterinarians and the entire supportive team means becoming part of a community that truly invests in your success.

• Director of First Impressions:
  You’ll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Seamless Care Coordination:
  You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Compassion and Empathy:
  You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

• Competitive hourly rate or salary based on experience and role.
• Comprehensive health coverage:
  Medical, Dental, and Vision insurance.
• Employee Assistance Program (EAP) for all teammates.
• 401(k) retirement options and additional financial protection benefits such as Life Insurance and Disability coverage.
• Professional development support, including educational assistance for qualifying teammates to enroll in AVMA‑accredited veterinary technician programs.
• Access to a nationwide community of over 20,000 veterinary professionals for collaboration and career growth.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award‑winning culture are the WAG values –
Work Together, Amaze, and Grow
. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 “Most Loved Workplace,” ranked #2 in America’s Top 100 and #1 in veterinary care.

Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.