Quality Assurance Analyst - Mortgage

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Duration 12 months with a very high possibility of contract extension

Pay Rate: $23-$26/hr

Quality Assurance Role:

Primary responsibility is performing Quality Assurance (QA) for the Wholesale Credit Operations Insurance Monitoring Team. QA will include the review of transactions to ensure bank adherence to flood regulatory requirements under the Flood Disaster Protection Act (FDPA), Biggert Waters Flood Insurance Reform Act, and Homeowners Flood Insurance Affordability Act. QA will support the following flood insurance processes:

• Pre-close Loan Review
• Insurance Renewals
• Flood Insurance Force Placement
• Force Placement Refunds
• Life of Loan Map Change Notifications

Key Metrics:

• Monthly Productivity
• Quality/Accuracy
• Timeliness/Cycle Time
• Client Satisfaction
• Risk

• Financial Acumen (preferably in the area of business lending, legal and risk)
• Strong Technical Skills – computer savvy, must be able to toggle across multiple systems
• Must be able to use MS Word and Excel
• Strong Organizational Skills
• Ability to multitask and prioritize competing requests – it’s a fast paced environment
• Strong Customer Service and Communication Skills – lot of interaction with Client Managers

• Bachelors Degree
• Financial Acumen (preferably in the area of business lending, legal and risk)
• Strong Technical Skills – computer savvy, must be able to toggle across multiple systems
• Must be able to use MS Word and Excel
• Strong Organizational Skills
• Ability to multitask and prioritize competing requests – it’s a fast paced environment
• Strong Customer Service and Communication Skills – lot of interaction with Client Managers

• Previous Insurance Experience (preferably flood insurance experience)
• Audit Background (preferably related to financial regulations)
• Quality Assurance Experience

To know more on this position or to schedule an interview, please contact after applying here;