Quality Analyst - Non

Evaluate and compare chatbot responses for accuracy and quality.

Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways:
Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.

We are looking for a detail-oriented QA Analyst to evaluate and compare responses generated by multiple chatbots. The role involves reviewing outputs against defined guidelines, identifying inaccuracies or quality issues, and providing a clear final assessment for each evaluation task.

• Evaluate and compare responses generated by multiple chatbots.
• Assess responses for accuracy, relevance, completeness, clarity, and adherence to guidelines.
• Identify errors, inconsistencies, missing information, and potential quality issues.
• Provide structured feedback and final assessments for each task.
• Follow evaluation guidelines and maintain consistency across all reviews.
• Document findings clearly and accurately.
• Collaborate with project and quality teams to resolve queries.
• Meet assigned productivity, quality, and turnaround-time targets.
• Escalate complex or ambiguous cases when necessary.

• Experience in Quality Assurance, data annotation, content evaluation, testing, or a similar role.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• High attention to detail and ability to identify subtle errors.
• Comfortable working with AI tools, chatbots, and online platforms.
• Prior experience with chatbot evaluation, LLM testing, or data-quality projects is an advantage.

• Work at the forefront of AI applications in accounting and finance.
• Fully remote and flexible work environment.
• Opportunity to collaborate on high-impact projects with global reach.

Business Analysis