General Manager

At KMG, our Operating Partners aren't just General Managers, they're partners in our business. If you are seeking the opportunity to profit from your hard work and thrive in a growing company, we have the career opportunity for you!

KMG is seeking a talented, competitive, culture-building Operating Partner for Freddy’s Frozen Custard and Steakburgers! Our ideal candidate is a high-energy LEADER who wants to make an impact on the team, the results, and the community.

Salary Range: $50K-$70K

• Bonus plan-Profit-sharing plan, & period performance bonuses
• Unlimited PTO on an honor system
• Health insurance reimbursement plan
• Dental insurance
• Life insurance
• Professional development and upward growth opportunities

• Passionate about developing future leaders.
• One who leads by example with high integrity.
• Accountability-driven.
• A leader instead of a manager.
• Thinks outside the box, and is creative and solution-focused.
• Empathetic with high emotional intelligence.

The purpose of the Operating Partner position is to manage the KMG restaurant operations assigned toward total guest satisfaction, sales growth, efficiency, and maximum profitability

The OP oversees all restaurant operation in the assigned location.

1.Provides input and recommendations to the ADO in preparing an annual forecast and business plan for the restaurant managed and when plan is approved, continuously monitors store performanceas compared to this plan, taking action and/or making recommended adjustments to the ADO.

2.Recommends and Implements approved Local Store Marketing (LSM) Programs in coordination with the ADO and other OP’s as appropriate for each period, and quarter.

Continuously analyzes and evaluates the effectiveness of all marketing programs’ impact on the restaurant supervised.

Assists direct reports in development, recommendation and implementation of LSM initiatives through restaurant action plans.

3.Manages accomplishment of Key Financial Measures:

a. Cost of Sales, Labor Cost and Store-Controllables factors are analyzed on a daily, weekly, and accounting period basis for the restaurant and takes steps to correct any unacceptable variance from established standards and financial plan.

b. Ensures compliance with cash control and security procedures.

c. Ensures appropriate product inventories are maintained and are consistent with projected business

d. Maintains high quality standards within budgeted expense objectives.

4.Recruits, selects, hires, trains, and promotes qualified team members and ensures that adequate staffing levels are maintained at all times for business conditions.

5.Develops, coaches, and disciplines direct reports to performance of the goals and objectives for their positions while maintaining operational excellence and Brand systems requirements.

6.Ensures KMG’s desired culture is cultivated and maintained at all staff levels within the restaurant.

7.Ensures compliance with company policies and procedures regarding employment matters.

8.Conducts regular performance reviews for all management staff supervised.

9.Takes steps to motivate and support those supervised in efforts to reach restaurant business objectives.

10.Is constantly aware of team satisfaction issues and turnover and takes steps to maintain a positive environment and correct any problem areas immediately.

11.Creates and updates direct reports’ personnel files in compliance with local, state, and federal regulations.

12.Ensures consistent guest satisfaction ratings, including speed, are at or above Freddy’s national average.

13.Ensures all guest concerns are…