Retail Shortage Control - Part Time

Retail Shortage Control - Part Time – Burlington Stores, Inc.

Shortage Control Associate role to safeguard store security while delivering exceptional customer service. This role will monitor entrances/exits and high‑risk areas, engage with customers, and support theft prevention initiatives.

• Maintain command presence – professional appearance, wear designated dress standards, radio, and earpiece.
• Position at front of the store; remain vigilant and aware of surroundings.
• Greet every customer with a warm smile and friendly greeting.
• Create a secure environment that reduces opportunities for theft.
• Monitor the entrance throughout the shift, reducing theft, shoplifting, and other dishonest activities.
• Communicate theft prevention information during store rallies and collaborate with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates to ensure adherence to safety and security standards.
• Report theft incidents and suspicious activity to the Manager on Duty promptly.
• Support training of associates on shortage reduction programs and processes.
• Serve as a role model for safety; address unsafe practices promptly.

• 1+ year experience in customer service, hospitality, retail, asset protection, loss prevention, or operations.
• Ability to stand and walk for extended periods while visually monitoring the store environment.
• Strong confidentiality and discretion.
• Capability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Leadership skills that foster productive business relationships.

• Competitive hourly wage of $14.00 per hour.
• Flexible hours, including nights, weekends, and holidays.
• Associate discount.
• Eligibility for Burlington’s benefits package (medical coverage, 401(k) plan) based on hours worked.
• Paid time off: up to 4 hours per year after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
• Opportunities for training and development.

Equal Opportunity Employer – Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Location:

01185 – Jacksonville, FL

Posting Number: P-2