E-Commerce Fulfillment Associate

Base Pay Range

$14.00/hr - $14.00/hr

4655 Lenox Ave.
Jacksonville, FL 32205.
Mon - Fri 8:30 AM - 5:00 PM & Sat - Sun 7:00 AM - 3:30 PM

Our Philosophy:
Work is the Cornerstone of Life
At Goodwill, we believe that the opportunity to work can – and does – change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non‑profit affiliates of what is now Goodwill Industries International.

Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment.

The e‑Commerce Fulfillment Associate is responsible for performing a variety of duties that support Goodwill of North Florida's on‑line sales of donated items. The incumbent will be assigned a primary role but will be cross‑trained in several different areas that may include listing products, taking photographs and fulfilling orders.

• Pull sold orders from inventory
• As needed, pull sold items for customer pick up and secure in designated area
• Properly package sold product
• Create Shipping Labels following UPS and USPS guidelines
• Monitor packing supplies
• Monitor completion of daily shipments and maintain monthly shipping manifests
• Maintain cleanliness and organization in the fulfillment area
• Meet minimum shipping goals
• Processing donations adhering to Goodwill's standards and guidelines
• Regularly meeting or exceeding quota standards
• Maintaining a clean and safe work area
• Following all safety procedures
• Following all Loss Prevention guidelines and safety/security measures
• Other duties may be assigned as business needs require

• High School or GED preferred
• Some work experience and knowledge of brand names and styles helpful
• Good communication skills
• Must be able to demonstrate good judgment in recognizing items appropriate for sale
• Able to follow instructions and comply with policies and procedures
• Able to maintain good relationships with coworkers and management and work well in a team environment
• Must be flexible and willing to learn
• Data entry and typing skills
• Must have basic computer skills including navigating on the internet and web‑browing
• Must be familiar with key Internet sites including eBay and Amazon
• Must be able to read, write and speak English fluently
• Must be able to lift 50 pounds

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.

Due to the volume of applications received, we are unable to provide information on application status by phone, e‑mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time.

• Entry level

• Full‑time

• Management and Manufacturing

• Retail