Lead Store Associate

Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles – from store associate to cashier to stocker – while providing excellent customer service.

As a store employee, you’re also responsible for merchandising product, monitoring inventory and keeping the store looking its best. It’s an opportunity to get more out of your career and grow in an exciting environment.

Position Type: Full-Time
Average

Hours:

38 hours per week
Starting Wage: $20.50 per hour
Wage Increases: Year 2 - $21.00 | Year 3 - $21.50 | Year 4 - $21.50 | Year 5 - $22.50

• Provides product feedback to store management, including making recommendations regarding new items to carry or those that should be discontinued
• Discusses resource allocation and task delegation for the team with leadership
• Regularly communicates information and updates to leadership
• Supervises that store personnel comply with the company’s customer satisfaction guidelines, demonstrate appropriate interactions with customers and co‑workers, and maintain store cleanliness standards at all times
• Ensures an appropriate resolution of operational customer concerns in the absence of store management
• Ensures a safe environment for employees, customers and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
• Merchandises product neatly to maximize sale, ensures proper store signage is maintained at all times, and ensures the quality and freshness of ALDI products
• Participates in taking store inventory counts according to guidelines, and supervises that store personnel adhere to inventory procedures and product handling guidelines
• Assists with product ordering as directed by, or in the absence of, store management
• Supervises that store personnel comply with all established company policies and procedures, including cash control policies and procedures to minimize losses
• Leads peers on tasks and/or projects, acting as a first point of contact
• Communicates and models job responsibilities, performance expectations, and the values of the company
• Assists in the training of new employees and the ongoing development of the team
• Other duties as assigned
• Performs within ALDI ACTS Competencies as outlined below

• Plans and Prioritizes:
  Makes decisions, sets priorities and organizes information while thinking about the pros and cons of possible outcomes and maintaining compliance with ALDI standards
• Demonstrates a Positive Attitude and Resilience:
  Adapts positively to pressure, setbacks, challenges and change, in order to achieve and sustain peak effectiveness
• Drives for Success:
  Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to ALDI policies and procedures. Goes the extra‑mile and persistently overcomes obstacles to improve results
• Focuses on the Customer:
  Seeks to understand underlying customer needs to create value; constantly focuses on customers, and puts in effort to satisfy them. Focuses team’s efforts to maintain focus on customers when running a shift
• Leads and Aligns:
  Contributes to an energizing environment that supports the success of the store by providing direction, motivation, clarity, resources and support for associates on shift to excel in the current environment and in times of change

• High School Diploma or equivalent preferred
• Prior work experience in a retail environment preferred
• A combination of education and experience providing equivalent knowledge

Knowledge/Skills/Abilities

• You must be 18 years of age or older to be employed for this role at ALDI
• Provides prompt and courteous customer service
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including: electric/manual hand jack, floor scrubber, and cardboard baler
• Ability to perform general…