Customer Experience Associate -San Pablo; Seasonal - PT

Description:
Drive sales by providing excellent customer service and maintain Hope’s Closet’s merchandising standards. Operate Point of Sale (POS) systems and handle money. Assist in daily operations of customer experience. Assist in opening and closing procedures of the store. Assist in leading and working alongside serve staff. Assist in donation receiving and inventory sorting when needed. Maintain organization of inventory and supplies on the sales floor and cash wrap.

Qualifications:

Education and Experience:
1-2 years of relevant work experience, including retail or warehouse experience. High school diploma preferred.

Position Type/Expected Hours of Work:
This part-time position follows a rotating schedule, with days varying weekly based on store needs, events, and weekends. A minimum commitment of 10 to 20 hours per week is required. Please ensure your availability aligns with this schedule. The church has several big events (“All-Skates”) throughout the year to help further the mission of The Church of Eleven
22 and Hope’s Closet. We encourage all staff to participate and serve at these events. The stores are closed during these events to ensure The Hope’s Closet team has the opportunity to participate in the spiritual formation of the church.

Work Environment:
This job operates in a professional retail environment which includes both sales floor and warehouse/stockrooms. This position works mostly on sales floor which uses equipment like cash registers, store phones, hand carts, dollies, ladders, rolling carts, and rolling racks.

Physical Demands:
Must be able to stand or walk on concrete flooring for prolonged time periods, bend, lift, grasp, reach, push and pull materials, walk on uneven surfaces, ladders, and stairs, and have the ability to lift up to 40lbs.

Code of Conduct:

EEO Statement:
Hope’s Closet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. Hope’s Closet reserves the right to discriminate on the basis of religion to the full extent permitted by law.