Project Manager, Retail Operations & Initiatives EMEA - Temporary ; m​/w​/d

As a Project Manager you support in the enablement of our retail stores, through cross-functional programs, operational initiatives, calendar planning and change management. You are a dynamic and experienced Project Manager overseeing the successful implementation of key retail systems, and projects such as a retail Workforce Management (WFM) system, PowerBI reporting, RFID, etc. to our retail stores. You are responsible for managing project life cycles, ensuring that timelines, budgets and deliverables are met while driving organizational readiness and adoption through effective change management practices.

In addition to leading retail systems and business transformation projects, you support planning, coordination and delivery of key retail events, operational roadmaps and retail calendar activities, ensuring alignment across regional and global stakeholders.

The Retail Operations team is an extension of our channel teams that is responsible for creating and managing scalable strategies to attain our business goals. The team is the conduit between the stores and our cross-function partners, aligning projects, strategies and driving results.

• Supporting in setting up the foundation of a project; project governance, defining ways of working, identifying key stakeholders, defining key meeting cadence, identifying key deliverables and timelines
• Creating an end-to-end project plan, covering timelines and key milestones and enrolling partners to deliver necessary elements to ensure project success
• Working cross functionally with your team, external vendors and wider stakeholders to define project scope, level of change and associated impacts to end users
• Identifying project dependencies and risks, creating proactive solutions and reporting to senior leaders
• Developing content and prepping for key project meetings; status meetings, weekly working sessions, Steer Co's, etc.
• Defining the overall change management strategy and developing change materials and communications to support retail teams with the change
• Leading and coordination retail operational planning activities, including retail event planning, EMEA and Global retail calendar manager, roadmap planning and cross function alignment to support key business priorities

• Background in project and change management for large-scale projects to cross functional teams
• Articulates critical communication to leadership teams, functional departments, retail leaders, and peers
• Effective leading project teams and assigning responsibilities to ensure tasks are completed according to plan
• Demonstrates high level decision making throughout all stages of the project lifecycle
• Highly organized with strong communication skills

• You have 5+ years work experience within a retail support function
• You have 3+ years of project management experience and have experience using project management software
• You have large-scale project delivery and/or workforce management implementation experience
• You have a background in change management and training
• You are able to articulate critical communication to leadership teams, functional departments, retail leaders, and peers
• You thrive in an agile environment and can balance multiple projects at once
• You are connected to life in retail and can foresee barriers and opportunities with implementing change
• You bring solutions and appropriate recommendations to solve for anticipated needs
• You have demonstrated high level decision making and can hold people…