Sales Coordinator

We are hiring a Sales Coordinator at Concord Hospitality Enterprises
.

Sales Coordinators are the vital link between the front desk and the sales team, assisting with group reservation calls, contract administration, room blocks, and cross‑department communication to deliver on client promises. They also support the sales team’s planning, reporting, and training, paving the way for advancement into sales management roles.

• First point of contact for incoming sales calls and interactions with customers, ensuring timely, professional responses.
• Manage room blocks, client notifications, group resumes, event orders, billing details, and other booking or execution tasks.
• Coordinate pre‑event, main event, and post‑event details, tracking and communicating particulars to internal partners and clients.
• Learn and use digital sales systems (Delphi, CI/TY, PMS, etc.) and sales processes, contributing to individual and team goals.
• Participate in internal meetings, conference calls, reporting, and training sessions; document and report outcomes.
• Promote teamwork, collaborate across departments, and embody an entrepreneurial spirit to achieve hotel goals.
• Advocate for personal career development and continuous training opportunities.

• Competitive wages: $17‑$19 per hour plus bonus potential.
• Comprehensive benefits package, including medical, dental, vision, life insurance, short‑term and long‑term disability, and 401(k) options.
• Tuition assistance, discounted room rates at Concord‑managed hotels, and opportunities for training and career advancement.
• Revenue Management and Digital Marketing support, plus a Business Referral Incentive Plan for business discovered across Concord properties.
• Signature sales training (DST “Dynamic Sales Training”) conducted remotely for sales managers and directors in the first year.

• Strong company culture built on Quality, Integrity, Community, Profitability, and Fun.
• Associate‑first mentality that supports personal development inside and outside the workplace.
• Commitment to diversity, work‑life balance, and exceptional customer service.

We are a proud EEO employer (M/F/D/V) and maintain a drug‑free workplace.

Metro Jacksonville – $17‑$19 per hour (plus bonus potential).

• Seniority Level: Entry level
• Employment Type:
  
  Full‑time
• Job Function:
  Sales and Business Development
• Industry: Hospitality