Director Business Development

The Director of Business Development provides strategic leadership for enterprise growth, market development, health-system and payer partnerships, referral development, and access strategy across Community Hospice & Palliative Care.

The Director is responsible for identifying market opportunities, developing, and executing growth strategies, strengthening strategic and referral-source relationships, and leading the organization's business development and community outreach functions. The position works collaboratively across Access/Admissions, clinical operations, medical services, marketing and communications, finance, compliance, and executive leadership to ensure growth strategies are operationally achievable, financially responsible, compliant, and aligned with organizational priorities.

The Director develops and maintains strategic relationships with hospitals and health systems, physician practices, skilled nursing and long-term care organizations, managed care and other payer organizations, Accountable Care Organizations, community partners, and other entities that support expanded access to hospice and palliative care services.

Success is measured through sustainable growth, market performance, referral development and retention, strategic partnership development, achievement of established business development goals, and timely and appropriate access to care.

• Enterprise Growth & Market Strategy
• Leads the development and execution of business development and growth strategies aligned with the organization's mission, strategic plan, financial objectives, and community needs.
• Conducts ongoing market analysis to identify growth opportunities, competitive trends, referral patterns, market share, service gaps, payer dynamics, and other factors affecting organizational growth and market position.
• Develops and recommends market priorities, territories, resource allocation, growth initiatives, and business development strategies based on data, organizational capacity, and identified opportunities.
• Health-System & Strategic Partnerships
• Develops and maintains strategic relationships with hospitals, health systems, physician practices, skilled nursing and long-term care organizations, community partners, and other healthcare organizations.
• Identifies and develops new strategic partnerships and business opportunities that support organizational growth, service expansion, and integration across the healthcare continuum.
• Serves as a senior organizational representative with key referral sources and strategic partners and provides leadership intervention when relationship, service, or access concerns arise.
• Payer & Value-Based Strategy
• Collaborates with executive leadership to identify and develop opportunities involving commercial and government payers, managed care organizations, Accountable Care Organizations, value-based care arrangements, and other emerging healthcare delivery and reimbursement models.
• Participates in evaluating new business opportunities and strategic arrangements based on market opportunity, operational feasibility, financial impact, organizational readiness, and strategic alignment.
• Referral & Access Strategy
• Provides strategic leadership for referral development and collaborates with Access/Admissions, clinical operations, medical services, and other leaders to strengthen the referral-to-admission continuum and improve timely and appropriate access to care.
• Analyzes referral volume, referral sources, conversion trends, barriers to admission, speed-to-care, market performance, and other relevant indicators to identify growth and performance-improvement opportunities.
• Partners with operational leadership to identify and address systemic barriers that may negatively affect referral relationships, patient access, partner experience, admissions performance, or organizational growth.
• Business Development Performance & Leadership
• Leads the Business Development and Community Outreach functions by establishing clear goals, territories, performance expectations, accountability measures, and professional development plans.
• Establishes and monitors key performance indicators, including referral growth, referral-source development and retention, market performance, strategic account development, territory performance, and achievement of established growth goals.
• Uses CRM systems, market intelligence, referral data, financial information, and other analytics to evaluate performance, establish…