Executive Account Leader

Overview Job Purpose The Account Executive will be responsible for managing client relationships, finding cross selling, and upselling opportunities for ICE's Mortgage Technology division. This individual will sell products and/or services and manages relationships with existing client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.

Responsibilities Acts as primary liaison between client and ICE and understands client’s needs, including financial expectations and restrictions

May assist in the development and execution of account plans to ensure continued revenue growth from account base Demonstrates product knowledge including various solutions, markets, and competitive intelligence

Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition

Assists sales teams in the preparation of proposals for clients utilizing ICE resources and tools

Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit

Assists in the development of sales plans and strategies

May travel up to 50% to client sites and/or events

Performs other related duties as assigned

Knowledge and Experience Bachelor’s degree or the equivalent combination of education, training, or work experience

Requires 5+ years of sales or account management experience

Mortgage industry experience

Preferred Knowledge and Experience

Experience with ICE Mortgage Technology products, services, and capabilities

Salesforce or other CRM tool experience

Experience working in a metrics-based environment with the ability to meet or exceed sales quotas

Highly experienced in negotiation and ability to remain calm under various levels of pressure

Strong communication skills, both written and verbal

In-depth understanding of the sales process

Excellent follow-up skills in all areas of sales cycle

Ability to establish effective working relationships with all levels of management both internal and client facing Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.