Vice President-Canada
Listed on 2026-10-09
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Sales
Client Relationship Management, Operations Management -
Management
Client Relationship Management, Operations Management
Overview Travel Leaders Network (), as one of the largest sellers of luxury travel, cruises and tours in the industry, is a passionate community of travel professionals focused on mutual success. Representing approximately 5,700 travel agency locations across the United States and Canada, this Network uses the power of its parent company, the company, to assist millions of leisure and business travelers annually.
Travel agent members who belong to Travel Leaders Network have access to meaningful supplier partnerships, innovative technology that integrates with industry-leading marketing, exclusive value-added programs and member support and training that only a company with their size and strength can offer. Travel Leaders Network gives their members everything they need to grow as a Leader and inspire more people to travel better.
Responsibilities
* Considering candidates who reside in Ontario, British Columbia and New Brunswick provinces*
OVERVIEW Lead the strategy, growth, and operational performance of Travel Leaders’ Canadian affiliate network, overseeing member services, recruitment, partner relations, marketing, and public relations. Maintain full P&L responsibility while leading business development and supporting teams to deliver exceptional member value and sustainable growth.
RESPONSIBLITIESNew Member Recruitment
- Establish annual recruitment goals, accountability measures, and incentive program.
- Develop and implement annual recruitment campaigns and track/report results.
- Ensure competitiveness in the Canadian marketplace.
- Lead, coach, and develop high performers within the member services team.
- Establish annual performance goals, accountability measures, and incentive programs aligned to organizational objectives.
- Develop, execute, and refine annual and long-term sales strategies to drive acquisition, growth, and retention.
- Monitor monthly performance, trends, and KPIs; adjust strategies to maximize results.
- Oversee contract renewals and ensure alignment of Affiliate needs with organizational offerings.
- Partner with the Events team to plan and execute Affiliate Regionals and key events.
- Analyze market opportunities and negotiate agreements for Canadian only preferred suppliers.
- Provide ongoing market intelligence to the executive team that could impact existing or potential agreements.
- Meet regularly with Canadian suppliers to review progress against established targets and to propose any adjustments to the contract terms/goals as/if necessary/optional.
- With the assistance of Revenue Management, ensure that supplier results are accurately reported monthly.
- With the support of the accounting team, oversee the reporting and collection of all guaranteed and back end overrides from suppliers.
- Submit quarterly and annual supplier revenue forecasting to Finance and make appropriate monthly adjustments to projections based on performance.
- With the assistance of PR team, manage Canadian PR firm partnership.
- When appropriate, respond in support of company objectives to press inquiries and/or requests for interviews.
- Establish annual communication plan and provide market and/or product intelligence.
- Maintain full P&L responsibility for Canada operations.
- Enhance reporting, benchmarking, and analytics to support data-driven decision-making.
- Ensure operational excellence across all member-facing sales functions.
- Perform other duties as assigned.
- Bachelor’s degree required.
- 10+ years of progressive leadership experience in sales, account management, or business development; travel industry or consortia experience strongly preferred.
- Demonstrated success developing and executing strategic sales…
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