Member Experience Center Outbound Sales Rep
Listed on 2026-10-11
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Sales
Sales Representative, Inside Sales, Telemarketing & Telesales, B2B Sales
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Member Experience Center Outbound Sales Rep30 days ago Requisition
Role:
As an Outbound Sales Representative, the primary responsibility will be to generate and qualify leads, engage potential customers, and close sales deals. This staff member will play a crucial role in promoting and selling products or services, meeting and exceeding sales targets, and contributing to the overall growth and success of the company.
Duties and Responsibilities:
Outbound Calling
- Initiate outbound calls to prospective customers with the goal of introducing products or services.
- Effectively communicate product features, benefits, and unique selling propositions to include consumer loans, auto, unsecured, and others.
- Make referrals to business partners for additional products including mortgages, investment referrals, etc.
- Qualify leads by understanding customer needs, budget constraints, and decision-making processes.
- Establish and maintain strong relationships with potential customers.
- Address customer inquiries and concerns promptly and professionally.
- Provide accurate information and guidance to assist customers in making informed decisions.
- Work towards achieving and exceeding sales targets.
- Close sales deals and finalize contracts with customers.
- Collaborate with the sales team and management to ensure a smooth handover of accounts.
- Utilize various lead generation tools, databases, and platforms to build a robust pipeline.
- Provide member centric compliant sale solutions aligning with Global Sales Principles.
- Effectively sell ancillary products including credit life and disability, gap and MRC.
EXPERIENCE:
A minimum of one year up to three years of similar or related experience, including preparatory experience.
EDUCATION/CERTIFICATIONS/LICENSES:
High school diploma or equivalent; bachelor’s degree in business or related field is a plus. Previous experience in sales or customer service roles beneficial
SKILLS:
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization.
- Proven experience in outbound sales or telemarketing.
- Strong communication and interpersonal skills.
- Excellent negotiation and persuasion abilities.
- Familiarity with sales techniques and customer relationship management (CRM) software.
- Goal-oriented with a focus on achieving and exceeding sales targets.
- Ability to adapt to changing priorities and thrive in a fast-paced environment.
Community First is an Equal Opportunity Employer.
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