Vendor Business Manager; IBM-HW; CCA

Job Description:

The Vendor Business Manager (IBM-HW) for our CCA (Caribbean Central America) Organization will lead the IBM Power & Storage portfolio. This role is responsible for aligning the capabilities of TD SYNNEX, IBM, and our partner ecosystem to generate demand, develop a qualified pipeline, and deliver profitable, sustainable growth. The successful candidate will combine a strong commercial mindset with the ability to translate technology expertise into measurable business outcomes.

This individual will serve as a category leader by assessing market opportunities, engaging the partner ecosystem, building a high-quality pipeline, and converting opportunities into profitable growth. Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.

• Lead the end-to-end commercial management of the IBM Power & Storage portfolio, including strategy, market positioning, pricing, availability, forecasting, and performance.
• Develop and execute the annual business plan in alignment with TD SYNNEX CCA and IBM strategic priorities.
• Establish and strengthen relationships with channel partners while identifying opportunities for cross-selling, upselling, and expanded market coverage.
• Drive demand-generation initiatives, including campaigns, events, training sessions, workshops, and webinars, in collaboration with IBM and authorized partners.
• Manage the sales pipeline through consistent follow-up on opportunities, quotations, negotiations, and closures.
• Prepare and monitor forecasts for sales, inventory, margin, and other key performance indicators.
• Partner with sales, presales, marketing, finance, operations, and credit teams to ensure timely and effective execution.
• Monitor market trends, competitive activity, and customer requirements to recommend and implement new growth initiatives.
• Lead technical and commercial enablement activities for partners across IBM Power, Storage, and related solutions.
• Prepare executive reports and presentations for IBM, channel partners, and senior leadership.
• Performs other additional duties as assigned.

• Bachelor’s degree in Engineering, Business Administration, Marketing, Information Systems, or a related field.
• Three to five years of relevant experience in technology distribution, vendor management, channel sales, systems integration, or IT product and solution management.
• Intermediate to advanced English proficiency for vendor communication and technical or commercial documentation.
• Demonstrated experience with infrastructure solutions, including servers, storage, virtualization, or data centers.
• Experience working with distributors, channel partners, and systems integrators.
• Strong analytical capability across sales, margin, forecasting, inventory, and pipeline management.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Knowledge of IBM Power and/or IBM Storage is preferred.

• Strong orientation toward business results and profitability.
• Commercial acumen and business development capability.
• Sound analytical thinking and decision-making skills.
• Effective relationship management and negotiation skills.
• Executive-level communication and influencing ability.
• Proactive, accountable, and able to work independently.
• Proven ability to collaborate effectively across functions.
• Strong customer and partner ecosystem focus.
• Adaptability and commitment to continuous learning.

Professional environment (Remote). Occasional non-standard work hours or overtime as business requires. Represents the company to the customer and the customer to the company in all sales-oriented activities.

• Elective Benefits:
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