Director, Residential Sales

IQ Fiber was built to do internet differently. We're a 100% fiber-optic internet provider with a simple mission:
To engineer a smarter internet experience. That means internet that's fast, reliable, and simply priced, backed by real humans who answer when you call and solve problems before you know they exist.
We bring that same thinking to how we build our company. Our teammates are a big part of what makes IQ Fiber different, and we believe how we work matters just as much as what we deliver. We're looking for good humans who bring great ideas, raise the bar with every task, and want to be part of a bigger story.

Your work matters here.

IQ Fiber is seeking a Director, Residential Sales to lead all residential direct sales efforts, driving subscriber growth and market penetration across serviceable areas. Reporting to the Senior Vice President of Sales, this role is responsible for building and improving the residential sales program, recruiting and developing a high-performance field sales team, and leading Community Managers to create local events and partnerships that expand distribution and strengthen IQ Fiber's community presence.

This is a hands-on leadership role that combines strategic planning with direct operational execution. The Director, Residential Sales works closely with marketing, engineering, and operations teams to capitalize on sales opportunities throughout the customer journey, while also supporting Community Development efforts by building HOA/POA relationships that expand network access as construction progresses.

• Develop and execute a residential direct sales strategy to capture market share, grow revenues, and generate profitable business across all product categories.
• Hire, train, and coach a high-performance neighborhood-based direct sales team to increase penetration in build areas and consistently meet or exceed sales targets.
• Lead Community Managers to build local events, community partnerships, and distribution opportunities that reinforce IQ Fiber's presence in targeted neighborhoods.
• Secure HOA/POA ROEs and build a 3-year pipeline for planned communities in targeted areas.
• Define sales territories and maximize sales production within those territories through disciplined operating rhythms and pipeline management.
• Analyze data to design accurate targets and forecasts, ensuring projections align with operational goals and overall company growth strategy.
• Deliver against aggressive monthly, quarterly, and annual sales targets.
• Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks.
• Develop and manage planning and execution of new planned community initiatives, ensuring customer experience is optimized and key sales objectives and revenue targets are met.
• Foster a team culture that is enthusiastic, innovative, and focused on continuous improvement to support sales strategy and execution.
• Perform other duties as assigned.

• Bachelor's degree required.
• 5+ years of progressive leadership experience in residential telecommunications sales.
• Demonstrated ability to recruit, lead, and retain a high-performance sales team.
• Proven track record of delivering results and elevating team performance in a fast-paced, high-change environment.
• Ability to think strategically and execute tactically across a matrixed organization.
• Ability to effectively negotiate agreements across business, legal, and engineering dimensions.
• Ability to collaborate cross-functionally with marketing, engineering, and operations to drive initiatives and results.
• Ability to analyze sales data and translate insights into accurate targets, forecasts, and actionable…