Sales Consultant; Outbound Phone Sales

Description

Money Solver /Tax Defense Network is on the hunt for a driven Experienced Outbound Sales Consultant also known as Client Relations Advisor, to join our top-performing team in our Jacksonville, Southside office. If you're a sales pro with a knack for building relationships, identifying needs, and closing deals, this is your chance to thrive in a role focused on helping clients achieve financial freedom.

Candidates should be prepared to work primarily in the office with hybrid work arrangement based on performance and business requirements.

For over 15 years, Money Solver/Tax Defense Network has been a national leader in tax debt solutions, dedicated to transforming lives through superior customer service and affordable financial strategies. We're not just selling a service; we're providing a vital lifeline to individuals seeking to resolve IRS debt and improve their financial future. Our mission is built on empathy, value, and making a real difference in people's lives.

• Glassdoor Best Place to Work 2021
• Jacksonville Business Journal Best Places to Work 2021
• Competitive base pay or 7% commission structure (whichever is higher) designed to reward high achievers.
• Comprehensive benefits package:
  Medical, Dental, Vision, Disability, PTO, and more!
• $1 employee dental coverage (bi-weekly)
• Free $20k life insurance benefit
• Free Employee Assistance Program
• 401(k) plan with immediate vesting match – start building your future from day one.
• 4 weeks paid parental leave
• Free Onsite Gym
• Discounted Tax Preparation
• Help clients improve their finances and transform their lives by providing expert guidance on IRS debt solutions. Every call, text, and email contributes to their financial well-being.
• Be part of a fast-growing, dynamic company with clear paths for professional advancement and continuous learning.

As a Client Relations Advisor, you'll be the pivotal link connecting with our previous and current clients, proactively identifying opportunities to offer additional, valuable services. This isn't cold calling; you'll be nurturing existing relationships and maximizing client lifetime value.

• Engage with clients via outbound calls and emails to identify additional service needs and successfully re-contract.
• Consistently meet and exceed weekly and monthly sales quotas and outbound communication goals.
• Conduct thorough research into client situations to align them with ideal financial solutions, clearly communicating value, expectations, and fees.
• Skillfully handle escalated client inquiries and service agreement issues, ensuring a seamless client experience.
• Leverage your acute listening skills and empathy to build rapport, understand client challenges, and guide them towards the best solutions.
• Work closely with a supportive sales team to achieve ambitious collective goals.
• Manage an active pipeline and task list daily to maximize outreach efficiency.

• A demonstrable track record of success in outbound sales, with a strong preference for candidates who have experience with cold calling (it shows resilience!).
• Masterful negotiation, active listening, and interpersonal skills that build immediate trust and rapport.
• A positive, can-do attitude with an unyielding passion for sales and hitting targets.
• Ability to drive individual success while contributing positively to a collaborative team environment.
• The ability to connect with clients on a human level, provide empathetic guidance, and maintain a high level of professionalism in every interaction.

• Sitting at a desk and working on a computer for prolonged periods.
• Continuously requires close vision, talking, hearing,…