Senior Account Manager, VaaS; Vault-as--Service

Senior Account Manager, VaaS (Vault-as-a-Service)### Senior Account Manager, VaaS (Vault-as-a-Service)
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Santa Ana, CA:
US
- Remote:
Plano, TX
- Summit:
Ships Landing:
Boca Raton, FL:
Full time:
Posted Yesterday:
JR107245

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.  Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.

Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.  Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.  As part of our interview process, we request that candidates have their cameras on during video interviews.

This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.  We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed.

Your recruiter will be able to clarify expectations and answer any questions you have.  We’re looking for a
*** Senior Account Manager, VaaS
*** who will own our largest and most complex Vault-as-a-Service partners from the day the contract is signed through launch, growth and renewal. You're accountable for each account's revenue and retention.  
* What VaaS is:
* PSA Vault stores graded cards for their owners. Vault-as-a-Service (VaaS) lets other companies build on it. Marketplaces, live-commerce apps, pack and break platforms, games and fantasy apps, fintechs and retailers use our APIs to store cards, transfer ownership between their customers and ship cards to a customer's door. They get vaulting and fulfillment without building a warehouse. The program went live in 2026, and new partners signed most weeks.

* Your book:
* You'll manage our larger platforms, including companies new to collectibles that need us to explain how grading, vaulting and fulfillment work. These accounts have deep API integrations, custom terms and executive sponsors. Your starting book is set when you join. We rebalance books each quarter based on workload, not account count.  You’ll report to the
* General Manager, VaaS*.
*** Remote or hybrid candidates will also be considered.*
* ** We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.**
* *
* What You’ll Do:

**
* ** Signature to live.
** Join the final stage of each deal to confirm we can deliver what's being agreed. Take the account from BD at signature, run the handoff and lead onboarding with Product & Technology until the partner is live. Getting signed partners live faster is the team's top priority right now.
* ** Revenue and renewals.
** Own the revenue from every account in your book: storage, fulfillment and usage fees, plus partners' buying and selling on PSA Offers. Own renewals and expansion within our pricing guidelines, and bring anything…