Service Drain Technician

Service Drain Technician – Join Creative Multi Care

Creative Multi Care is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi‑family properties. With over 30 years of experience we combine cutting‑edge technology, rigorous training, and a commitment to quality to deliver exceptional results.

• Full‑time employment with weekly pay
• Comprehensive insurance options (health, dental, vision, life, disability, accident, and more)
• Retirement savings plan with company match and immediate vesting
• Paid time off (PTO) and paid holidays
• Exclusive employee discounts on entertainment, travel, and major brands
• On‑the‑job training for continued professional development
• Commitment to your success and growth
• Company vehicle, gas card, smartphone, and state‑of‑the‑art equipment

• Diagnose both common and uncommon drainage problems and effectively educate customers on findings and solution options.
• Perform repairs and preventative maintenance on drainage systems, including clearing blockages.
• Operate specialized equipment such as drain snakes, hydro‑jetters, and drainage cameras.
• Execute inspections of sewer and drain systems with keen attention to detail.
• Respond to drainage emergencies swiftly and steadily.
• Uphold and comply with quality, safety, and regulatory standards at all times.
• Foster and build lasting relationships with customers through outstanding service.
• Document all quotes, invoices, and work performed with in‑depth precision.
• Communicate professionally and conscientiously in all customer and team interactions.
• Maintain company equipment and company vehicle with care.

• Minimum of 1 year of dedicated experience in servicing drains.
• A passion for drainage.
• Skilled at creative problem‑solving and critical analysis.
• Thorough understanding of plumbing systems with proficiency in diagnosing and resolving most drainage issues autonomously.
• Excellent communication and customer service skills with a focus on active listening.
• Eagerness to learn and apply new drainage techniques and technologies.
• Friendly demeanor with a positive, go‑getter personality.
• Self‑starter mentality with great time‑management skills.
• Flexibility, adaptability, and reliability in the field.
• Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities.
• Basic computer and smartphone skills.
• Availability to work Monday‑Friday with mandatory weekend and overnight on‑call rotation.
• Proficiency in English (reading, writing, understanding, speaking).
• Physical capability to lift, move, push, pull, and carry at least 60 pounds; stand, kneel, and crawl for extended periods; work in varying environments (heat, cold, rain, dust, sewage, rodents/pests, tight spaces, heights); and pass the DOT physical exam annually (as applicable).
• At least 21 years of age (for insurance purposes).
• Valid driver’s license with minimum of three years of driving experience and satisfactory driving record.
• Capability to pass a background check and drug screening.

Innovate your future with Creative Multi Care. Creative Multi Care is a member of the Creative Service Partners family of brands.