Industrial Sewing Machine Mechanic

WHO WE AREThe Wing Group is a global leader in engineered solutions for demanding environments, bringing together a portfolio of trusted brands including Wing Inflatables, Mustang Survival, Henshaw Inflatables, Patten Company, and Fab Tek Industries. Across defense, marine safety, law enforcement, and industrial sectors, we design and manufacture mission-critical inflatable, flotation, and survival solutions that professionals trust to perform when it matters most.

WHAT WE ARE LOOKING FORThe Industrial Sewing Machine Mechanic is responsible for providing technical support, installation, maintenance, troubleshooting, repair, programming, and training for industrial sewing machines and automated sewing systems.

This position supports customers, distributors, sales personnel, and internal teams by ensuring equipment is properly installed, maintained, programmed, and operated according to manufacturer specifications.

The technician should possess strong mechanical, electrical, electronic, and troubleshooting skills and be comfortable working directly with customers in manufacturing environments.

WHAT WE OFFERWe offer a competitive salary depending on the experience level of the candidate. Additionally, we offer extended health and dental benefits, 401K with employer matching, and industry perks. The final agreed upon salary may vary based on factors such as job-related knowledge, skills, and experience.

Primary Responsibilities Technical Service & Troubleshooting Diagnose mechanical, electrical, electronic, pneumatic, and software-related problems on industrial sewing equipment.

Perform repairs, adjustments, preventive maintenance, and machine inspections.

Troubleshoot machine error codes and determine root causes of equipment failures.

Replace and adjust mechanical and electronic components according to manufacturer specifications.

Verify machine performance and sewing quality after repairs or adjustments.

Provide remote technical support to customers, distributors, and field technicians by telephone, email, video conference, or other communication methods.

Installation Install industrial sewing machines and automated sewing systems at customer facilities.

Perform machine setup, calibration, testing, and final operational verification.

Confirm proper electrical, pneumatic, mechanical, and safety requirements before equipment startup.

Assist customers with integrating equipment into their production processes.

Conduct production testing using customer materials, thread, needles, attachments, clamps, and other application-specific components.

Programmable & Automated Sewing Equipment Support programmable pattern sewing machines, electronic sewing machines, bridge-type systems, and other automated sewing equipment.

Create, modify, test, and optimize sewing programs according to customer applications.

Configure machine parameters and operating settings.

Assist with clamps, fixtures, templates, pallets, and other application-specific tooling.

Evaluate sewing applications and recommend machine configurations or adjustments to improve productivity and sewing quality.

Support automation projects from initial testing through installation and production startup.

Lead person and end user Training Conduct technical training for lead persons, technicians, and internal personnel.

Provide instruction on machine operation, programming, preventive maintenance, troubleshooting, and repair procedures.

Develop or assist with technical training materials, troubleshooting guides, service procedures, and instructional documentation.

Demonstrate new equipment, technologies, and technical features.

Promote proper maintenance and service practices to maximize equipment reliability and service life.

Technical Documentation (MAINTAIN-X)
Prepare detailed service and technical reports.

Document recurring machine problems and corrective actions.

Maintain accurate records of installations, repairs, warranty-related service, and customer support activities.

Review service manuals, parts manuals, technical bulletins, electrical diagrams, and engineering documentation.

Communicate findings and recurring technical issues to management, engineering, and factory technical teams.

Assist with development and improvement of technical procedures and training documentation.

Required Qualifications Technical degree, vocational certification, or equivalent practical experience in industrial machinery, electronics, electromechanical systems, automation, or a related technical field.

Experience…