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Pet Center Counselor

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Jacksonville Humane Society
Full Time position
Listed on 2025-12-01
Job specializations:
  • Social Work
    Community Health, Child Development/Support
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
Position: Pet Help Center Counselor

5 days ago Be among the first 25 applicants

Jacksonville Humane Society provided pay range

This range is provided by Jacksonville Humane Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

Are you searching for a position where you can make a difference in the lives of the community and their pets? Are you a problem-solver who values teamwork, and finds joy in helping others? Then our Pet Help Center Counselor position might be the perfect role for you!

Unlike Adoption Counselors who help find homes for shelter pets, our Pet Help Center Counselors have the opportunity to engage with members of our community to help reunite lost pets, provide a safe and non-judgmental approach to helping current owners hold onto their pets, and perform other lifesaving work.

This position isn’t for everyone. It can be loud, messy, and sometimes stressful. But if making a significant difference in the lives of your community and animals is something you’re passionate about, this might be the most fulfilling job you’ve ever had!

Apply below to be a part of our mission to provide care, comfort and compassion to animals in need while engaging the hearts, hands and minds of our community.

A Day in the Life of a Pet Help Center Counselor:

Our PHC Counselors are the heart of animal retention, helping keep families stay together, reuniting lost pets, and strengthening the human/animal bond by offering resources they may need in order to do so. A normal day consists of a mix of in person, over the phone, and email counselling regarding stray cats/dogs/kittens as well as helping connect community members to solutions for problems with keeping their pet.

An ideal candidate for this position demonstrates strong customer service skills, considers themselves a solutions-based problem-solver, and demonstrates a passion for learning.

As a Pet Help Center Counselor, you will have the opportunity to partner closely with other departments to assist with shelter intake, learning and developing several skills along the way.

Schedule:

Full-Time (40 hours/week). Weekends required.

Salary: $15/Hour (Non-Exempt)

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Non-profit Organizations

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