Operations Review Specialist
Listed on 2026-01-02
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Social Work
Child Development/Support
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Requisition No:867461
Agency:
Children and Families
Position Number:
Salary:
Current Employees will be compensated in accordance with the DCF salary policy.
Current Employees will be compensated in accordance with the DCF salary policy
This is a highly responsible position requiring extensive knowledge of child abuse, neglect and experience in child protection programs and therefore must maintain an expertise in all administrative rules and statewide policies regarding family safety requirements related to children served through Investigations, in-home and out-of-home care. The incumbent assigned to regional program office team must be able to develop and implement methods for monitoring and evaluating quality of service, compliance with rules, policies, and statutes in all child welfare program areas.
The incumbent must demonstrate the Department's values of integrity, accountability, responsiveness, empowerment, collaboration, innovation, personal responsibility, quality, urgency, and choice.
- Participates in the preparation and planning for child abuse and neglect fatality reviews including child protective investigations, case management services, individual case reviews, validation monitoring, statewide program reviews and federal compliance/quality services reviews.
- Leads and is a reviewer for fatality investigations within child protective investigations. Organizes and assigns review team responsibilities and activities. Duties include establishing the review sample, review site logistics, and assigning cases, when applicable.
- Research applicable laws, rules or policies. Develops review standards and data collection tools, if needed.
- Analyzes data available in automated information systems on child protection programs. Reviews case files to collect review data.
- Interviews staff, to gain additional perspective on review findings when needed. Ensures case consultations occur for all reviews with the CPI, supervisor and assigned program administrator.
- Assists with In-service and practice model child fatality training to CPI staff in the Northeast Region as assigned.
- Develops and presents training for community providers or groups as assigned.
- Provides technical assistance to the circuits or community-based care agencies on various types of programmatic or systemic issues.
- Completes other duties as assigned.
Skills and Abilities
- Experience with instruction or training
- Experience with public speaking
- Knowledge of training methodologies
- Knowledge of learning management systems
- Knowledge of competency assessment
- Planning and organizing
- Presentation, facilitation and coaching skills
- Operational experience in child protective investigations
- Ability to collect, evaluate and analyze data and information
- Report writing skills and experience
- Knowledge of and experience in working cooperatively with community agencies
- Proficiency in computer skills and other systems used to record and track information and data
- Proficiency in the Department's child protection and child welfare information system.
- Current/Active Child Protection Certification from the FCB
- Minimum 5 years of child welfare experience that includes child protective investigations
- Must maintain an active/valid driver license
- Must be able and willing to travel throughout the Region as required
- Must be a subject matter expert in Florida's Child Welfare Safety Practice framework/model
- Must be proficient in Excel, Word, Power Point
- Must have documented training experience
- Child Welfare Certification with the Florida Certification Board
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center . Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for…
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