WILD Engagement Assistant Job Jacksonville area,Florida USA,Social Work

Act as a primary resource for team members and support decision-making during shifts.
Facilitate program operations, maintain records, coordinate events and activities, and ensure effective communication with stakeholders.
Effectively manage resources to meet project deadlines and quality standards. Monitor team performance, provide feedback, and hold team members accountable.
Train and mentor staff, interns, teens, and volunteers fostering an inclusive, collaborative team environment.
Build a high-performance team through mentorship, skill development, and fostering a culture of accountability and collaboration.
Provide a safe and inclusive learning environment for the W.I.L.D. teens and all program collaborators.

ADMINISTRATIVE SUPPORT

Maintain organized and accurate records of program participants, schedules, attendance, and progress reports.
Assist in creating and distributing program materials, including applications, promotional content, training manuals, and educational resources.
Process and track program expenses, reimbursements, and invoices, ensuring alignment with grant requirements.
Schedule meetings, interviews, and training sessions for W.I.L.D. Program staff, participants, and stakeholders.
Manage program calendars, including event planning, deadlines, and team schedules.
Support the onboarding process for new participants, ensuring the completion of necessary forms, background checks, trainings, and orientation materials.
Coordinate transportation, meals, and supplies for program activities, field trips, and events.
Provide logistical support for outdoor experiences, public speaking events, and community engagement activities.
Manage program correspondence, including emails, phone calls, and social media updates.
Assist with the development of content for program newsletters, blogs, and reports to highlight achievements and milestones.
Support public relations efforts by preparing presentations, event materials, and advocacy resources.
Assist in training and mentoring W.I.L.D. Stewards in administrative and organizational skills.
Contribute ideas and feedback to improve program processes, activities, and participant experiences
Ensure compliance with grant and donor requirements by maintaining detailed records and documentation of program activities, outcomes, and expenditures.
Complete or participate in any required training or continued education required for grant compliance
Assist in the preparation of grant reports, summarizing program achievements, challenges, and financial updates.
Assist in monitoring budgets and expenditures, identifying opportunities for cost savings or reallocations as needed.

SAFETY AND COMPLIANCE

Monitor and maintain essential supplies.
Identify any potential safety hazards within the exhibit areas, education spaces, offsite locations or zoo vehicles including risks to both guests, animals and program participants.
Immediately report any safety issues to the appropriate department head and the Volunteer and Teen Programs Supervisor, ensuring swift resolution and maintaining a safe environment for all visitors and staff.
Preferred experience in a mission based conservation organization.
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Emotional maturity.
Ability to work under general supervision and take initiative to solve problems without continual supervision.
Highly resourceful team-player, with the ability to also be extremely effective independently.
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced…