Resiliency Coach & Outreach Specialist

Resiliency Coach & Outreach Specialist

Boys & Girls Clubs of Northeast Florida is seeking a compassionate, motivated, and relationship-focused Resiliency Coach & Outreach Specialist to support our mission of inspiring and enabling young people to reach their full potential as productive, responsible, and caring citizens.

The Resiliency Coach & Outreach Specialist plays an important role in promoting positive youth development, strengthening resiliency, and supporting prevention-based programming. This position works directly with youth and families to build protective factors, encourage healthy decision-making, develop positive relationships, and strengthen social-emotional skills.

Working collaboratively with Club leadership, program staff, families, and community partners, the Resiliency Coach & Outreach Specialist helps create a safe, supportive, and inclusive environment where young people can thrive. The position also assists with community outreach, participant engagement, program implementation, and documentation to support organizational and grant requirements.

Essential Duties and Responsibilities

Youth Development & Resiliency Support

• Establish positive, supportive relationships with youth that promote confidence, self-esteem, emotional awareness, and personal growth.
• Facilitate age-appropriate activities and discussions focused on resiliency, healthy decision-making, positive relationships, and essential life skills.
• Provide mentoring, encouragement, and guidance to help youth strengthen coping, communication, conflict resolution, and problem-solving skills.
• Incorporate positive youth development principles, character development, and appropriate behavior management strategies into daily programming.
• Assist with planning, coordinating, supervising, and implementing engaging activities that address the social, emotional, and developmental needs of youth.
• Foster a safe, welcoming, inclusive, and culturally responsive Club environment.

Outreach & Community Engagement

• Assist with outreach and engagement efforts involving parents, caregivers, schools, and community organizations to increase awareness of available programs and services.
• Establish and maintain positive relationships with families and community partners to encourage participation and continued engagement.
• Identify potential barriers to participation and assist in connecting youth and families with appropriate community resources and support services.
• Participate in community outreach events, family engagement activities, and other community-based initiatives as assigned.
• Support efforts to increase program awareness, enrollment, attendance, and sustained youth participation.

Program Implementation & Grant Compliance

• Assist with implementing assigned prevention and resiliency programs in accordance with approved program models, organizational policies, and grant requirements.
• Support the achievement of program participation goals, deliverables, and required activities.
• Maintain accurate and timely records of youth participation, attendance, program activities, outreach efforts, and other required documentation.
• Submit complete and accurate program information to designated program, data, and compliance staff within established deadlines.
• Participate in required staff meetings, professional development opportunities, and grant-related training.
• Collaborate with Club leadership and program staff to ensure consistent, effective, and high-quality program implementation.

Minimum Qualifications

Education

• Bachelor's degree in social work, psychology, education, human services, youth development, or a related field preferred.
• Equivalent relevant education, training, and experience may be considered.

Experience

• Previous experience working with youth,…