Software Developer III; Salesforce

Software Developer III (Salesforce)

Job Description - Salesforce Developer III (USA
0003NJ)

As a privately held, U.S.

-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what’s possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

Hybrid

Contribute to meaningful projects that impact global trade, supply chains, and communities. Work in a diverse, collaborative environment that values respect, integrity, and teamwork.

Responsible for utilizing established procedures, guidelines, and industry knowledge and experience to identify and implement moderately complex to complex solutions to meet IT systems needs and requirements through designing, coding, testing and analyzing new and existing software, under general to minimal direction.

• Acts as a software development subject matter expert (SME) and supports IT organizational objectives through the definition, development and execution of related methodologies, processes and tools in accordance with organizational priorities.
• Lead the design, development, and implementation of complex Salesforce solutions across multiple business units.
• Develop custom applications using Apex classes, triggers, Lightning Web Components (LWC), Visualforce, and SOQL/SOSL.
• Architect and implement integrations between Salesforce and external systems using APIs, middleware, and ETL tools.
• Conduct code and configuration audits in order to assess accuracy and performance.
• Implement actions or projects that enhance system design and/or streamline performance and productivity based on analysis.
• Develop and document best practices based on management and end‑user feedback. Coordinate the installation of new software systems and provide ongoing technical support for moderately complex to complex systems, applications and tools.
• Create moderately complex to complex technical documentation and software user guides that enhance the operation, maintenance and development of systems.
• Anticipate internal/external business challenges and recommend and implement system value opportunities, including process optimization, policies and procedures, and end‑user experience improvements.
• May indirectly lead other, less experienced, software developers in the implementation of medium‑scale projects or significant components of larger projects, including the planning and estimation of phases of the Software Development Life Cycle (SDLC).
• Establish and maintain partnerships internal/external of the organization to maintain a unified approach to software development and assist in facilitating the resolution of software and business information system issues.
• Provide coaching and mentoring to less experienced software developers.

• Education:
  
  Bachelor’s degree in computer science or related field; or equivalent combination of post‑high‑school education and experience equal to nine (12) years.
• Experience:
  
  8–10 years of Salesforce development experience.

• Proficient with Microsoft Office products, including Word, Outlook, PowerPoint, and Excel.
• Strong understanding of Salesforce architecture, governor limits, and security model.
• Proven experience with Salesforce integrations (REST/SOAP APIs, middleware tools like Mulesoft).
• Experience with Salesforce deployment tools, Git‑based version control, and Dev Ops practices.
• Experience working with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, or Experience Cloud.

• Competitive pay with recognition programs.
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays.
• Leave and family support: parental leave and sick leave.
• Learning and growth: access to training and development for continuous skill development.
• Well‑being resources:
  Employee Assistance Program, wellness program, and gym membership discounts.

USA‑FL‑JACKSONVILLE‑REGENCY 9487 REGENCY SQUARE BLVD. N. JACKSONVILLE 32225