ServiceNow Software Developer

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states:
Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The Service Now Software Developer I analyzes, developing, testing, and maintaining Service Now solutions that support business processes across the organization. You will contribute throughout the full application development lifecycle and help build, enhancing Service Now applications, the Service Portal, workflows, and system integrations.

With us, you will help shape the future of our Service Now platform by delivering solutions that improve employee experiences, refine business processes, and support organizational goals. You will work with partners, platform administrators, and fellow developers in an Agile environment to deliver secure, scalable, and high-quality solutions that promote our Service Now roadmap.

You will work 100% remotely from any of our approved states. #LI-Remote

• Design, develop, and maintain Service Now applications, modules, and features, including Incident, Request, Change, and Problem Management.
• Develop solutions for the Service Portal, custom applications, UI components, and mobile experiences that help us deliver a great user experience.
• Build and maintain client-side and server-side scripts using JavaScript, AngularJS, Jelly, JEXL, HTML, and CSS.
• Configure and extend Service Now workflows, flows, business rules, UI policies, UI actions, and related platform capabilities to help us automate and improve business processes.
• Evaluate business and technical requirements and recommend implementation approaches that align with our platform strategy and organizational goals.
• Gather partner requirements and analyze functional and technical needs.
• Take ownership of assigned our requirements and guide them through development, testing, and deployment.
• Advise partners on opportunities to automate, enhance, and optimize processes using Service Now and help us maximize the value of the platform.
• Take ownership of complex our requirements and guide them through design, development, testing, and deployment.
• Design, develop, and maintain integrations between Service Now and other enterprise systems using APIs, web services, custom connectors, and commercial integration tools.
• Ensure data integrity, security and reliability across all integrations.
• Provide guidance on Service Now database design and schema usage to support application requirements and help us maintain scalable and sustainable solutions.
• Support Service Now-related incident resolution and support the stability and reliability of our platform.
• Monitor platform and application performance and troubleshoot functionality and performance…