Senior Warehouse Supervisor

Location: Jacksonville, FL
Work Model: On-site
Compensation: $65,000 base salary

An established medical device organization is seeking a Senior Warehouse Supervisor to lead warehouse, service-parts, and inventory operations at its Jacksonville facility.

This position is responsible for maintaining accurate, traceable, and audit-ready inventory while ensuring medical device products, service parts, and accessories move efficiently from receipt through storage, deployment, return, and disposition. The Senior Warehouse Supervisor will also lead warehouse personnel and partner closely with Service, Field Engineering, Sales, Supply Chain, Purchasing, Quality, Customer Support, and Operations.

The ideal candidate combines hands‑on warehouse leadership with strong inventory-control expertise, ERP/WMS fluency, and the ability to build relationships and secure operational buy‑in across departments. Medical device experience is strongly preferred, although experience with comparable regulated, serialized, or technical products will also be considered.

• Lead daily warehouse operations involving medical device products, service parts, accessories, and related inventory
• Oversee receiving, inspection coordination, storage, stocking, picking, packing, shipping, transfers, returns, and inventory movements
• Manage the product and parts lifecycle from receipt through deployment, return, and disposition
• Ensure products and parts are properly identified, labeled, stored, tracked, handled, and documented
• Maintain product and critical service-parts availability to support field service, installations, sales, and customer requirements
• Help establish appropriate stocking strategies and minimum and maximum inventory levels
• Monitor shortages, stock‑outs, excess inventory, obsolete inventory, and critical service components
• Maintain a clean, organized, efficient, and audit‑ready warehouse environment

• Own warehouse inventory accuracy and cycle‑count execution
• Establish and maintain cycle‑count schedules based on inventory value, criticality, and transaction volume
• Oversee daily, weekly, and monthly cycle counts
• Reconcile physical inventory against ERP/WMS records
• Investigate inventory discrepancies, determine root causes, and implement corrective actions
• Maintain appropriate controls for serialized, lot‑controlled, regulated, or high‑value inventory
• Support annual physical inventories and internal or external audits
• Identify opportunities to reduce recurring discrepancies and improve inventory reliability

• Build strong working relationships with Service, Field Engineering, Sales, Supply Chain, Purchasing, Quality, Customer Support, and Operations
• Coordinate across departments to maintain product and parts availability
• Resolve inventory discrepancies, shortages, shipment issues, returns, and workflow bottlenecks
• Build leadership buy‑in for inventory controls, process improvements, and warehouse priorities
• Communicate operational risks, performance trends, and resource needs clearly to leadership

• Maintain timely and accurate warehouse transactions within ERP/WMS systems
• Ensure receipts, transfers, shipments, returns, counts, and inventory adjustments are processed correctly
• Monitor operational metrics such as inventory accuracy, cycle‑count accuracy, parts availability, stock‑outs, inventory turns, excess and obsolete inventory, on‑time shipping, and warehouse productivity
• Provide regular operational reporting to Service and Operations leadership
• Use data and root‑cause analysis to improve inventory accuracy, workflow, productivity, and customer…