Doc Jacksonville Cc Grievance Office Coordinator

Position Title: Office Coordinator

Job Requisition : 48616
Closing Date: 08/04/2025 11:59 p.m.
Agency:Department of Corrections
Class Title:OFFICE COORDINATOR - 30025
Skill Option:Keyboarding
Bilingual Option:None
Salary: Anticipated Starting Salary $4,293/month; CBA Applies;
Full Range: $4,293-$5,679/month
Job Type: Salaried
Category:Full Time
County: Morgan
Number of Vacancies: 1
Bargaining Unit Code: RC-014
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Corrections (IDOC) is seeking a dedicated office coordinator to work as part of a multi disciplinary team in the clinical department. This position will assist the IDOC facility on processing grievances within the facility. This person will need to have strong attention to detail, integrity and ability to effectively communicate with multiple parties. We encourage all interested and qualified individuals to apply.

• Provides a general review of initial incoming grievances for indications of Prison Rape Elimination Act (PREA), Americans with Disabilities Act (ADA) or concerns of imminent danger.
• Serves as unit secretary providing specialized office support functions.
• Receives and directs phone calls and messages to Clinical Services staff.
• Copies and distributes grievances, correspondence, memoranda and other reports in an accurate and timely manner.
• Serves as a member of the internal facility review team, conducting facility reviews in an accurate and timely manner.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to two (2) years of secretarial/business college, or requires completion of high school and two (2) years of related office experience, or requires two (2) years of independent business experience.
• Requires ability to keyboard accurately 30 words per minute.

• Prefers at least one (1) year of working experience dealing with grievances at the workplace.
• Prefers at least one (1) year of working experience gathering information for report preparation.
• Prefers at least one (1) year of working experience responding to inquiries from higher level staff and the public.
• Prefers at least one (1) year of working experience using computer systems.
• Pr…