Patient Access Sup Clerk

Patient Access Support Clerk

Patient Access Support Clerks overall responsibility is to efficiently and timely complete registration of patients, ensuring accurate patient information is collected, and assuring appropriate medical necessity and prior approval are completed. Pre‑reg accounts are accurately and timely processed and running estimates accordingly. Review and maintain all Outreach accounts in a timely manner, account for all outpatient registrations each 24 hours and follow‑up on any that may be missing.

Interact with physician offices and other healthcare providers to obtain and disseminate information. Support co‑workers in a team environment to ensure effective patient flow in the Patient Access Department. Perform duties including accurate registration of all patients’ types. Conduct insurance verification, data entry, filing protected health information, and collect copay, coinsurance and deductibles while maintaining patient relations and customer satisfaction.

Assist with any questions or concerns from internal and external customers. Maintain the privacy of patients at all times.

• Education/Certification:
  
  High school graduate or equivalent
• Experience:
  
  Three years’ experience in a health care setting

• Onslow Memorial Hospital