Repair and Tool Technician

Overview

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Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both stores with Tool Rental Centers and in repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tools are operating properly and demonstrating their proper use (as needed).

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs.
• Check tools to ensure proper operation and demonstrate proper use as needed.
• Maintain and operate equipment in the tool rental department; manage tool inventory and repairs.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned before returning to the originating store.

• Thorough knowledge of tools and equipment.
• Ability to manage tool inventory and perform repairs as necessary.

• Other
• Industries:
  Consumer Services

Note:

This description contains the core responsibilities and expectations for the Repair and Tool Technician role as listed in the original posting.