Client Servicing Manager

Position Overview:

We are looking for an experienced  Client Servicing / Account Management professional  to manage day-to-day client interactions and ensure smooth delivery of services. The role requires strong coordination skills, proactive communication, and the ability to handle multiple stakeholders while meeting tight timelines.

This position is ideal for candidates with hands-on experience in  client servicing, account management, or customer relationship roles , who can  join immediately  and work from  Jaipur .

Key Responsibilities
Understand client needs, objectives, and expectations clearly
Act as the primary point of contact for assigned clients
Coordinate with internal teams (Sales, Operations, Creative, Technical) to ensure seamless execution
Prepare and share  proposals, presentations, and reports
Manage ongoing client communication via  emails, calls, and meetings
Ensure projects are delivered  on time, within scope, and as agreed
Handle client concerns and escalations professionally
Monitor service quality and suggest  process or service improvements
Maintain accurate  client documentation and records
Support  account growth  through upselling or cross-selling opportunities

Skills & Competencies
Excellent  verbal and written communication  skills
Strong  client relationship and stakeholder management  abilities
Good  organizational and multitasking  skills
Effective  problem-solving and conflict-resolution  skills
Basic understanding of  sales, marketing, or service delivery processes
Proficiency in  MS Office / Google Workspace
Ability to work under pressure and meet deadlines

Qualifications
Bachelor's degree in  Business Administration, Marketing, Communications , or related field
5–8 years  of experience in  client servicing, account management, or customer-facing roles

Preferred Attributes
Strong  client-first mindset
Attention to detail
Proactive and solution oriented approach
Team player with the ability to work independently