Billing & Collection

Responsibilities :

• Manage and oversee the billing and collection processes to ensure accurate, timely, and efficient collection of payments from tenants, customers, and business partners
• Prepare, review, and issue invoices, billing statements, and payment reminders in accordance with contractual agreements and company policies
• Monitor outstanding receivables and ensure timely follow-up on overdue payments
• Maintain and update accounts receivable records, including customer balances, payment status, and collection progress
• Reconcile customer accounts and investigate discrepancies between billing records and payments received
• Coordinate with the Leasing, Tenant Relations, Sales, Legal, and Finance teams to resolve billing disputes and collection issues
• Communicate with tenants and customers regarding outstanding balances, payment deadlines, and settlement arrangements
• Prepare aging reports for accounts receivable and monitor overdue accounts to minimize collection risks
• Identify potential bad debts and recommend appropriate collection actions to management
• Monitor compliance with payment terms, lease agreements, and other contractual obligations
• Ensure accurate recording and allocation of incoming payments in the accounting system
• Prepare daily, weekly, and monthly billing and collection reports for management review
• Support month-end closing activities, including accounts receivable reconciliation and reporting
• Maintain proper documentation of invoices, receipts, payment confirmations, and collection correspondence
• Assist in developing and implementing billing and collection procedures to improve efficiency and strengthen internal controls
• Ensure compliance with company policies, accounting standards, and applicable regulations
• Perform other finance-related duties as assigned by the supervisor or management

Requirements :

• Bachelor's degree in Accounting, Finance, Management, or a related field
• Relevant experience in billing, accounts receivable, and collection
• Experience in property management, real estate, commercial leasing, or building management is an advantage
• Good understanding of invoicing, accounts receivable, payment reconciliation, and collection procedures
• Proficient in Microsoft Excel and accounting software/ERP systems
• Strong numerical and analytical skills
• Good communication, negotiation, and problem-solving skills
• Detail-oriented, organized, and able to manage multiple priorities
• Able to work independently and meet deadlines
• High integrity and a strong sense of responsibility