Audit, Accounts Receivable​/ Collections

Audit and verify daily revenue from all hotel outlets, including Rooms, Restaurant, Bar, Banquet, Spa, Laundry, and other operating departments.

Reconcile revenue reports between PMS (Property Management System), POS (Point of Sale), and accounting systems.

Review Night Audit reports and ensure all transactions are properly posted. Verify room revenue, occupancy, Average Daily Rate (ADR), and tax/service charge calculations.

Review and verify all payment methods, including cash, credit card, bank transfer, e-wallet, OTA, travel agents, and city ledger accounts.

Audit discounts, void transactions, rebates, complimentary items, room upgrades, and adjustments to ensure proper approvals are obtained.

Investigate and report any discrepancies or unusual transactions.

Prepare Daily Revenue Reports and Income Audit Reports. Prepare reconciliation reports for cash, credit cards, and city ledger accounts. Submit variance and discrepancy reports to management. Assist in month-end closing and revenue analysis.

Ensure compliance with company policies, SOPs, and accounting standards. Maintain proper filing and documentation of audit records. Support internal and external audits when required. Coordinate with Front Office, F&B, Sales, Reservation, and Accounting teams regarding revenue-related matters.

• Minimum Diploma (D3) or Bachelor's Degree in Accounting, Finance, Hospitality Management, or related field.
• Minimum 1-2 years of experience in Income Audit or Accounting, preferably in a hotel environment.
• Familiar with hotel PMS and POS systems, preferably VHP.
• Strong understanding of hotel revenue, daily revenue reports, and revenue reconciliation.
• Able to audit and reconcile revenue from Rooms, Restaurant, Bar, Banquet, and other hotel outlets.
• Proficient in Microsoft Excel and able to work with financial reports.
• Detail-oriented, analytical, accurate, and able to identify discrepancies.
• Good understanding of cash, credit card, bank transfer, OTA, city ledger, discount, void, and complimentary transactions.
• Good communication and coordination skills with Front Office, F&B, Sales, Reservation, and Accounting teams.
• Able to work independently and meet deadlines.
• Strong integrity, responsible, and trustworthy in handling financial information.
• Willing to work according to hotel operational requirements.