Merchant Support Officer; Entry Level

Your Role

Key responsibilities include:

• Managing documents such as PKS, NDA, Addendum, Novation, and Commitment Letters from circulation to Finance and Legal until fully signed by the Director.
• Archiving documents with Legal and sending signed documents to respective merchants.
• Performing monthly reconciliations of transactions from merchants within Business Development (BD) and Key Account (KA) scope.
• Submitting payment requests to Finance for invoices from merchants based on reconciliations, including Placement, Promotion, and Sponsorship invoices, and monitoring payment completion.
• Monitoring registration forms for existing and new merchants registered by BD/KA teams to ensure compliance with SOPs.
• Carrying out administrative duties and coordination, including following up with Finance on payment status, tracking document progress with Legal, and supporting merchants and internal teams with additional document requirements.

The company is looking for:

• At least a Diploma Degree in Economics, Accounting, or related fields.
• Fresh graduates with internship experience are welcome to apply.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented approach.
• Good communication skills.