Job Description & How to Apply Below
This is a full-time, on-site role for Client Relations Staff located in Jakarta, Indonesia. The role involves building and maintaining strong relationships with clients, addressing their inquiries and concerns, and ensuring a high level of customer satisfaction. Key responsibilities include managing client communications, providing exceptional customer support, and proactively identifying opportunities to enhance client experiences.
Qualifications- Strong interpersonal skills and ability to build meaningful client relationships
- Proven ability in managing customer satisfaction and addressing client needs effectively
- Experience in client relations and customer support
- Excellent verbal and written communication skills
- Problem-solving ability and a customer-focused attitude
- Teamwork and collaboration skills
- Bachelor's degree in Business Administration, Communications, or a related field is preferred
- Proficiency in English and Indonesian languages is an advantage
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