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Customer Experience & Quality Officer

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listing for: DBS Bank
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta

DBS Bank in Jakarta is seeking a dedicated professional to support Operations and Technology in performing call monitoring, transaction reviews, and quality surveys to enhance customer experience. Ideal candidates will hold a degree and have at least 1 year of experience in a Contact Centre environment or similar.

The position requires strong communication and time management skills, along with a keen attention to detail and problem-solving abilities. Join us in delivering top-tier service at the Best Bank for a Better World.

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