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B2B Customer Care & Retention Specialist; Fleet SaaS

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listing for: Cartrack
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Position: B2B Customer Care & Retention Specialist (Fleet SaaS)
Location: Daerah Khusus Ibukota Jakarta

Cartrack, a leading global smart mobility SaaS company, is looking for an experienced Customer Care (B2B) professional to enhance efficiency and customer satisfaction. The successful candidate will manage customer inquiries, monitor fleet repairs, and engage with key accounts. Ideal candidates possess 3-5 years of relevant experience, strong Microsoft Office skills, and excellent problem-solving abilities. Join Cartrack to play a pivotal role in our customer retention and upselling efforts.
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